TicketSales.com Ocene - 13

While the website is user-friendly

While the website is user-friendly, my main concern, shared by many, revolves around the excessive add-on fees per ticket. The transparency and affordability of fees are essential factors that can significantly impact the overall satisfaction of customers.

This was my maiden time buying event

This was my maiden time buying event tickets online. My grandson loves Bluey, so I planned to surprise him on his 2nd birthday. Finding the right event and seats was simple with this site.

That was the most simple ticket buying

That was the most simple ticket buying I've done! But it's general admission. :) Can't wait to see Red Clay Strays!

The ordering process was easy-peasy

The ordering process was easy-peasy. I just wish they'd guarenteed that the two tickets I bought are for seats together. It's our 35th Anninversary and we're hoping our seats are side-by-side at the race.

Well, I reckon I snagged the tickets I wanted.

Well, I reckon I snagged the tickets I wanted. Awesome 'cause my bank didn't mess things up. Your site's easy to get around, and I like any online process that helps me finish my order.

It was okay, it didn’t take long, but

It was okay, it didn’t take long, but I’m not sure what the seat will be like, and the $30 more per ticket seems a bit much, but I guess it’s fine.

The company needs to be more user-friendly

The company needs to be more user-friendly like other sites, and I got charged an extra $2 for no reason. The date should auto-populate here.

Ordering online is easy,

Ordering online is easy, but it would be better if they showed the exact seats instead of just the section and row.

The app worked quite well, and I got the tickets

The app worked quite well, and I got the tickets I wanted without any problems. Not much else to add.

I encountered difficulty in identifying

I encountered difficulty in identifying the seat numbers in row K and couldn't find a seating chart displaying their positions. This makes it unclear if the seats are located at the end of the aisle and whether there might be an obstructed view. Having clear information about seat placement is crucial for a satisfying experience.

The website lacks the functionality

The website lacks the functionality to view the exact seat locations, hindering the ability to compare prices for different seating options. This limitation can be frustrating for users seeking a comprehensive understanding of available choices and their corresponding costs.

Terrible Customer Service

I "purchased" tickets at $115 per ticket and my total was $1375.44. I have tried numerous times to get some kind of response about this and they will not answer. Who in their right mind thinks this kind of fees are justified. Buyer beware. They are nothing more than scalpers that can somehow get away with it. I will get a response from them that is automated, but they will not reply.

Scam company DO NOT USE

Unfortunately I purchased tickets from their site and was charged $102 service fee for tickets that cost $157. A total scam, do not use these clowns.