I completed the £750 program
I completed the £750 program on my PayPal account last year, and this year, I signed up for the same program. However, the deals weren't credited to my account. I cashed out at £500, providing a selfie, bank statement, and ID as requested. Surprisingly, I received an email stating that someone in my property had completed the program on November 6th, resulting in disqualification. This is untrue, as I am the only adult in my household.
Despite my requests for proof of the alleged completion by someone at my address, the company has been uncooperative, repeatedly referring to the terms and conditions. I've thoroughly reviewed the terms and conditions and have not violated any of them. The reward was crucial for my kids' Christmas, and the false disqualification has left me extremely disappointed.
As of November 25th, I have sought advice from Citizens Advice and have contacted all the owners of the deals I completed, informing them that people are not receiving payouts from Flash Rewards. I have collected screenshots of their responses, including from Shave Kit, Adventure Academy, Disney+, and Amazon. My next step is awaiting a callback from the Daily Record. I am determined to fight this as I know I did not complete the reward program or receive a payout on November 6th, and no one else could have used my home address.
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