Bobbleheads.com Ocene - 8

My bobblehead couple arrived disassembled

My bobblehead couple arrived disassembled, with dolls and stand packaged separately. Despite being informed about assembly, putting them together was frustrating, and they frequently toppled. The suggestion to use glue was surprising and not what I expected for the price paid. When I expressed dissatisfaction, the return process seemed overly complicated. While the initial bobbleheads were fine, the overall experience left me disappointed and disheartened.

The bobblehead they crafted was remarkable

The bobblehead they crafted was remarkable, capturing an uncanny likeness. However, the initial shipment via USPS arrived with a severely damaged box, impacting the figurine. After providing images, they promptly prioritized a replacement, opting for FedEx. The second delivery was flawless. Their adept handling of the situation, from stellar craftsmanship to proactive problem-solving and secure shipping, showcases a reliable company. I'm content with their service and would consider them for future needs.

They displayed a high level of friendliness

They displayed a high level of friendliness throughout the interaction and provided consistent assistance. The numerous adjustments were made until the desired outcome was achieved. Communication was effective, and upon order confirmation, the delivery reached Japan in a timely manner, within a week. I appreciate the service and the overall process. Many thanks!

The quality of this product is really great.

The quality of this product is really great. I’m always amazed at how detailed each bobblehead is. I also like how careful they are with packing to make sure it arrives in mint condition. I’m always excited to buy this product when a new 'historic figure' is released. I wouldn’t buy them from anyone else.

Outstanding communication, shipping

Outstanding communication, shipping, and service from this company. The product quality was superb, and the attention to detail was remarkable. Everyone who laid eyes on them was genuinely surprised. The bobbleheads stole the spotlight at the retirement party!

Love my bobblehead.

Love my bobblehead. Customer service is good. Whenever I had questions or concerns, I contacted Summer and she always responded quickly. Probably multiple people were helping to get my order out. Thanks to everyone involved.

This is my second order from bobbleheads.com

This is my second order from bobbleheads.com, and it went just as smoothly as the first. The service was fast, and I got updates throughout the whole process. The best part is, the person I gave it to really liked it.

I was upset that I had to pay for an extra rush

I was upset that I had to pay for an extra rush delivery fee to get the item on time for my sister’s birthday. When I first placed the order, I made it clear that I would only go through with it if it could arrive on time. I was told it would. After I approved the work on the Bobblehead, I found out the salesperson was on vacation that week, which delayed the shipping. In the end, I had to pay the rush fee, but it still didn't arrive in time.