Exceptional assistance and going above and beyond
I purchased the ZAD-80-OMEC several months ago and, unfortunately, encountered issues with the Aura pre-amp after just one month. Despite the challenges in the supply chain causing some delays, Zager's customer service was exceptional. They promptly sent a new unit to my luthier's shop, though my luthier's health issues prevented the repair from proceeding. Anticipating the need to find another repair shop, I was genuinely amazed when Zager suggested I return the instrument and generously offered the ZAD 900 OMEC as a replacement for the inconvenience. The sound of the 900 is nothing short of extraordinary, reminiscent of a grand piano. I am not only thrilled with the guitar but also deeply appreciative of Zager's unparalleled customer service. My heartfelt thanks to everyone at Zager for their exceptional assistance and for going above and beyond.
0 komentarji
Odgovarjanje na Steve
Komentar mora imeti vsaj 10 znakov.