VacationOffer.com

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The company is very nice.

The company is very nice. The worker was kind and useful. I could make my travel time longer to fit my new plan and got some tips for when I am ready to book for real.

Carris is a very nice person.

Carris is a very nice person. She spent a lot of time researching different hotels and making sure the right hotel and vacation spot was chosen. Keep up the good work.

Erin was really good.

Erin was really good. She found hotels for different dates we looked at. She suggested a small schedule change for more hotel options. Overall happy with her help.

I had an amazing time during my vacation in Orlando, FL.

I had an amazing time during my vacation in Orlando, FL. Vacation Offer helped me make some great memories. The Resort provided wonderful customer service.

Harris gave good info and stayed focused

Harris gave good info and stayed focused while scheduling my Vegas vacation. Looking forward to celebrating our 10th wedding anniversary there! Thank you!

We liked how they showed everything.

We liked how they showed everything. The people were nice and easy to talk to. If you want to book a vacation packge this might be a good one to look at.

The resort we stayed in was good.

The resort we stayed in was good. When we had some problems, your representative gave us a $100 dining card, which we’re still waiting to get.

Sarah was the person we booked with.

Sarah was the person we booked with. Very helpful, easy to talk to, which helped in many ways. Thank you, Sarah, for great customer service.

Everyone I talked to appeared really

Everyone I talked to appeared really knowledgable and took the time to explain everything to me. Very friendly and just as happy for my win.

Nice presentation.

Nice presentation. Friendly people who helped after the presentation to answer questions and problems. The hotel stay was really plesant.

Our trip was so nice

Our trip was so nice. We stayed in Vegas for 3 days and got the Vacationoffer membership so we can travel more! Good experience overall.

Liz was very helpful in locating the precise hotel

Liz was very helpful in locating the precise hotel I needed and checking which dates would be open for my chosen hotel.

The team was great.

The team was great. The presentation didn’t drag on for too long. I have to admit, it was a really pleasant experiance.

Sasson and Jay are really good people

Sasson and Jay are really good people, they made this whole thing much better. Thanks a lot. Michael Bailey

Agent was respectful and kind.

Agent was respectful and kind. She was reeeeally helful. Took care of my situation very easily and fast.

Mixed Feelings on Presentation Experience

While I appreciated the presentation, I was disheartened by the blatant insult of being told I wouldn't buy it later at a higher price. This contradicted the promised absence of high-pressure tactics, feeling both false and unethical. Despite the unpleasant encounter, I acknowledge the intention to circle back for a purchase. However, the incident highlighted a misunderstanding about financial dealings at a significant level. Wishing for a more respectful approach in the future, especially considering the magnitude of ongoing negotiations.

We liked the presentation and the kind help

We liked the presentation and the kind help we got from the staff during it. The company that set up the trip told us the presentation would be where we were staying, but we learned it wasn't, so we had to hurry to the right spot. We didn’t know we could have gotten a free ride there, which was our error. When we reached the presentation, we explained to the staff about the mix-up, and they asked me to fill in a form detailing what happened. We were given compensation by VO staff for the other company's misake!

When buying a trip or package, your company

When buying a trip or package, your company should send me (the customer) a written summary of all the trips or vacation spots and flights included. This should be done via email. I shouldn’t need to call customer service to learn about the places I can visit based on the plan I bought. Apart from that, I think VO is doing a good job.

Depends on what I’m judging..

Depends on what I’m judging.. I tried calling for 3 days but nobody picked up. After waiting on hold for 40 minutes, the call dropped and then it put me back at number 9 in the queue again. The day you finally answered, I waited a long time before the person picked up. When I finally spoke with a rep, they were really helpful…

The staff I worked with were very nice and understanding

The staff I worked with were very nice and understanding, even though I wasn’t so polite. I hope they can forgive my bad manners. I checked my finances and saw that I bought the item while I was under strong meds in the hospital.

I upgraded my stay, payed an extra \$100

I upgraded my stay, payed an extra \$100, to stay at the Ramada Inn. The place was really good. the workers were kind. We had fun driving in the smokey mountains

The team I talked to was very helpful.

The team I talked to was very helpful. They were patient with all my questions and open to chat. They took their time and answered everything I asked.

Received a call about the Vacation Offer

Received a call about the Vacation Offer, the Support team was really helpful in guiding me. Thanks a lot, sincerely, keep up the good work.

What made the experience good was when we initially purchased

What made the experience good was when we initially purchased the travel package in October 2024. What upset us was discovering that the eight (8) different vacations we were promised turned out to be a complete LIE!!! You shouldn’t offer false promises just to close a deal. How would you feel if you or your family were cheated out of your hard earned money? We are senior citizens and struggle to live on our retirement income.

Renee is rude

This is a scam. They say it’s a deal for 3 nights but they charge you 99 and the hotel charges another 238 in fees. That’s not a deal and then you have to sit through a stupid presentation where someone tells you what you should do with your money. The rep I had was Renee and she was hateful when she realized I wasn’t buying. All the fake shit stopped and her true colors came out with the insults. In the end, she even threw my paperwork away that I was supposed to turn in for my gifts. They need to check her before she gets checked. No one can tell me what to do with my money. The program is a scam. Pay attention to the details.

Don't Fall for It

I received several calls from the company. Actually it was from a third party offering my this trip and this cruise and airline tickets, and free rental car, and another cruise for this price. Then once I accepted those offers then well you need to add travelers insurance for this cost with more airline tickets. You need to go to Orlando for a 90 minute visit - we know the drill. We go to Orlando - they have us in a crappy hotel - we stayed 1 night went to the tour and left and went to Jacksonville (no refund for the other 4 nights) I'm not blaming them for this but I could. Two months after our "visit" I had to call to request my trip(s) information. They then send me an email and say - Fill out the form and mail them in to us. I do as they say & wait 1 month. I call and they proceed to tell me that whomever I spoke to didn't explain everything correctly and I will need to redo all the vouchers and mail in the new ones. I do. Wait another month - NOTHING. I called again - was given a contact email - email the company and receive this email... Hello, unfortunately VacationOffer's fulfillment account with Customer Choice Rewards has been closed due to a significant outstanding balance. Your rewards have not been paid for and cannot be mailed. They have been formally notified to cease all distribution of our Select My Reward Now program materials. I have been told from Vacation Offer's, that is not what happened (who knows) but they are working on it but have no idea how long it may take. Their track record of keeping me informed is zero out of 5 at this time. I'm pretty certain I will have to continue calling to find out any information as they are not forthcoming whatsoever. If this situation turns around I will amend this review. As of the moment we feel as if we have been scammed and would give them ZERO STARS if possible. *Purchased January 4, 2025

Complaint Regarding Misleading and Fraudulent Business Practices

Complaint Regarding Misleading and Fraudulent Business Practices I am writing to formally report a company that engages in deceptive and potentially fraudulent business practices. This company sold me a hotel package in Florida for $350 (4 nights), claiming it was a special deal. However, upon further research, I found that the exact same hotel is available on reputable online travel platforms such as Booking.com or Expedia for only $250. This indicates that the company is reselling hotel stays at a significantly marked-up price under the guise of exclusive discounts. Moreover, the company promised to provide a $100 gift card upon completion of a meeting or presentation. However, they later stated that I would only receive the gift card if I purchased an additional travel package, which was never mentioned initially. This bait-and-switch tactic is highly unethical and misleading. It appears that the company does not have any official partnership or agreement with the hotel and is simply acting as a middleman, profiting from inflated prices. Such practices are deceptive and violate basic consumer rights. I intend to report this company to the Federal Trade Commission (FTC) for misleading advertising and potential fraud. I encourage other affected consumers to do the same. I also reserve my right to pursue legal action if necessary.

This is a completely fraudulent and dishonest company! They will scam you, do not do business with them!!!

They told me they would give me the four night deal to one of their hotels as long as I attended one of their presentations With my wife, I asked them if they could still offer me the deal if my wife did not come because she would not be coming with me on my trip because it is a business trip and they said yes it was OK for her to not come with me to the presentation as long as I had her permission later on when I went on my business trip and went to their vacation tour presentation they told me I could not come to the presentation without my wife and Told them that is not what they told me on the phone and what we had agreed too. I told them they were dishonest with me and we would not have made the deal if they would have said no when I asked them If it was OK if my wife did not come to their presentation. They lied again and said that that is not what they told us and thats not what’s in their contract and would now be charging us the full bill for the hotel and not give us the deal!! The company that owns them is Allen Marketing group and their company name is vacationoffers.com. Buyers beware! Do not get on their website and do not do any business with them. They will scam you, Lie to you and cheat you!!!

They completely scammed us and we’re so dishonest!!!! Beware!

They said they would give us The four Night deal. as long as my husband agreed to go to one of their vacation presentations. They asked if his wife would be able to go and he told them that she wouldn’t be able to go to the presentation with him because he was just there on business. The customer service rep that we talk to told us that it would be ok if his wife could not make it as long as he had her permission and they would still give us the four night deal. Well, when my husband went to the presentation at the time and date, they had agreed to they told him that he would not be able to come without his wife. My husband called their customer service phone number and told them that they had already previously agreed that he could still have the deal without bringing his wife, that he would not have made the deal if it was not OK for her to not make it. They were completely dishonest and told us that they had in their notes that they told us the wife had to go and they completely lied about what we previously agreed to and told us they would be charging us for the full hotel cost!!!! They are a fraudulent, dishonest, and scamming company that will scam anyone, and nobody should ever use their business!!!!!

Buyer Beware! False Advertising

I recently had a frustrating experience with the customer service team regarding a booking I made for what I believed were two rooms with two Queen Beds each, priced at $99. Upon arrival at the hotel, I was informed that only one room had been booked. This was not what I expected, and I immediately reached out to customer service for assistance. Unfortunately, they were not very helpful in resolving the issue, as they simply reiterated that only one room was booked, despite my understanding that two rooms were to be reserved. This experience has left me feeling that the company engages in misleading practices and false advertising. It's crucial for potential customers to be aware of this before making a booking. To add to the inconvenience, I was also informed that I would incur a $500 fee if I did not attend a timeshare presentation, which was not clearly communicated beforehand. Due to these misleading practices and the failure to deliver what was promised, I have decided to contact my credit card company to dispute the charges. I believe that this situation warrants action, and I hope this review serves as a cautionary tale for others considering similar bookings. Buyer beware!