I booked a flight with this company
I booked a flight with this company due to the enticing low prices. However, my initial optimism quickly faded. The email confirmation indicated it was a reservation, not the actual ticket, a detail I overlooked. Within 24 hours, a customer service representative informed me that the airline might reject the fare, and I wouldn't receive a refund as per their terms. Now, I'm forced to pay nearly double for a regular ticket, regretting not finding it independently. Despite expressing my concerns about fairness, the rep insisted it was the airline's policy, not theirs. After unsuccessful attempts to upsell, they claimed to contact the airline for approval, only to later confirm rejection, leaving me with no refund option. A significant disappointment.
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