247techies.tech Ocene: 79

I had a pretty good

I had a pretty good experience with Mike. He's super patient and knows his stuff inside out. There’s one thing, though - it would be nice if there was someone whose first language is English on staff. I struggle with hearing a bit, but I'm not at the point of needing a hearing aid. It's not Mike's fault at all, just my issue, and I felt a bit guilty for taking up so much of his time. Overall, Mike was fantastic and really helped me out, despite my hearing troubles.

I’m an old lady, not

I’m an old lady, not very good with computers, but I do enjoy using them. Your team was simply wonderful. They had incredible patience and helped me sort everything out. I was a bit lost and they guided me so well. I’m truly grateful for their assistance. They were kind and took the time to explain things clearly. Now my computer is working great and I can continue doing what I love online. Thanks a lot for the excellent service. Sheila from Ashford Kent

My encounter with 247's tech support featured good customer service

My encounter with 247's tech support featured good customer service, but the primary issue persisted. They successfully rerouted future sent emails to the sent folder, but retrieving emails sent approximately 3 weeks ago proved unsuccessful. While I appreciated their efforts, the inability to recover past emails highlighted a gap in resolving the core problem, leaving room for enhancement in their troubleshooting capabilities.

As someone with a home, contents

As someone with a home, contents, and a car, insurance for my computer is just as crucial. 247techies serves as the reliable insurance for my digital realm. Their exceptional service ensures that any computer issue is promptly addressed and resolved, offering peace of mind around the clock. Trustworthy and efficient, 247techies is my go-to solution for keeping my computers running seamlessly.

The representative was helpful

The representative was helpful. He informed me that the popup was a scam and pointed out unnecessary programs. He fixed the issue by taking control of my computer. However, the cost seemed high. I believe the service should cover a longer period, maybe a year instead of just six months. Despite this, my computer works fine now, and I can get back to my work.

Company is realy good.

Company is realy good. They fixed my problem well. Talk was good. Workers were smart, they checked if I did my part. In the end, they fixed it, and PC works faster. Sometimes new workers didn't know much about the issue.

I stumbled upon 247techies.tech while

I stumbled upon 247techies.tech while trying to fix an issue with Microsoft Excel. Never heard of them before, but I was desperate. The tech guy was nice, but he spoke super fast and had a thick accent, which made things a bit challenging. Anyway, he did manage to solve my Excel issue, but I have no clue how he did it. No notes, no explanations—nothing. So if it happens again, I'm stuck. Also, he was the one to tell me the cost, which felt weird. That should be upfront, in writing, from the beginning, right? Now, I’m tied to this 6-month contract, and I’m not even sure what it covers. Fingers crossed canceling won't be a hassle.

I had a bit of a rocky start

I had a bit of a rocky start with the tech trying to solve my issue. He seemed stumped and was ready to give up, saying it couldn't be fixed. But I'd been in this situation before with the same company, and they always sorted it out. So, I asked to speak to a supervisor. Once the supervisor stepped in, everything clicked into place, just like it did in the past. It's like they had the magic touch or something. It's a bit frustrating that I had to push for it, but in the end, things got resolved. It just goes to show that sometimes you need to speak up to get things done right.

Decent experience

I had a bit of a rollercoaster with 24 by seven techies. First, I called them up and got Ryan on the line. Now, Ryan was nice and all, but he just couldn’t quite crack the nut on my tech problem. I felt like I was going in circles. Then, on my second attempt, I got Simon. Let me tell you, Simon was a breath of fresh air. He listened, understood the issue right off the bat, and boom, problem solved. It was like night and day between the two calls. Simon turned what was a frustrating situation into a breeze. Overall, not perfect, but Simon's help made it a decent experience.

I went to 247techies to

I went to 247techies to help speed up my hp computer. They did make it a bit faster, but it was kinda a hassle. Different people kept picking up my case on different days, and every time, I had to explain the same problems all over again in writing. It got pretty frustrating. My computer is a bit better now, but it still takes like 15 minutes just to open Outlook, Quicken, or even a simple internet page. Considering the price we agreed on, I was hoping for much better results. Not really sure it was worth it.

I was super worried that

I was super worried that this was some kind of scam, but turns out it was legit and supported by Microsoft. The tech guys took two whole days to fix my problem, but I had a hard time understanding them most of the time. They changed a bunch of stuff on my computer, like the font and how my folders look. I wish they had checked with me before closing everything out. I told them I needed to look around and make sure everything was fine, but they didn't let me do that. Overall, it was a stressful experience.

I got some help

I got some help with my MS Office issues, and I gotta say, it really solved my problems. They also signed me up for ongoing technical support, which at first seemed like a clever sales tactic. But honestly, it’s been useful so far. I’m still on the fence about keeping the service long-term, though. If it keeps being helpful, I'll stick with it, but if it starts to fall short, I won’t hesitate to cancel. Overall, it’s been a decent experience, and I’m glad I gave it a shot.

Quick service, yet encountered a hiccup

Quick service, yet encountered a hiccup with my Microsoft Office auto-update. The tech searched extensively and assured me all was fine. Unbeknownst to them, Microsoft altered its policy for Office Home and Student (lifetime use). Awareness of such issues could enhance service quality.

The experience was rough

Man, the experience was rough. Spent over six hours trying to fix a simple issue. I felt completely lost and had no clue what was happening. At first, I thought I was dealing with Microsoft 365, but then they told me I had to pay £149.99 for six months with some random company. Felt like I had no other choice but to pay. And even after all that, the problem wasn’t really fixed. The agent just gave me a workaround for saving a document as a PDF, but I still couldn’t do it the usual way. He mentioned he cleaned up my system, but it’s still slow. Plus, he didn't explain what he was removing, which left me worried the whole time.

I had an issue with

I had an issue with a file and reached out for help. Simon was the guy who assisted me. He suggested saving the file on a zip drive once I’m done working on it. While the solution was fine, his attitude wasn’t great. He seemed a bit annoyed and that didn’t sit well with me. It’s one thing to offer a fix, but doing it with a bit of kindness would’ve made the experience better. I left feeling like I was an inconvenience rather than a valued customer. Just wish the interaction had been more pleasant.

Avoiding this company seems like the least anyone can do

I really can't understand how anyone could support this company. The owner, Daniel Halliwell, drove his Ferrari at 130 mph while on cocaine and ecstasy. He crashed into another car, severely injuring a 3-week-old baby named Lennie. Lennie now has severe brain damage and will need round-the-clock special care for the rest of his life. The whole family is devastated. Daniel was only sentenced to 32 months in prison due to legal limitations, which feels incredibly unjust. Lennie is now 19 months old and dealing with severe handicaps. It's hard to wrap my head around the pain and suffering this has caused. Avoiding this company seems like the least anyone can do.

I had a bit of

I had a bit of a mix-up with my computer service recently. You know how it is when your computer decides to take its sweet time starting up. Well, mine did just that, but managed on its own without the tech's intervention. Initially, we talked about a certain fee, but somehow it wasn’t the same amount by the end. We didn’t start with a flat fee, apparently. Out of nowhere, extra charges were being piled on, which left me uneasy. I genuinely believe the tech knew his stuff, but the whole experience left me questioning just how necessary all the extra “help” really was. The shifting costs made things awkward and uncomfortable.

I've been having this weird

I've been having this weird issue with Google Chrome lately. There's this one website I've used forever, and it just won't load on Chrome on my personal computer. Funny thing is, it works perfectly on every other browser and even on Chrome on my work computers. It's like my computer's playing a prank on me or something. I spent over five hours talking to three different techs, and still, no solution. I'm getting pretty frustrated because I need this site for work, and it’s been such a hassle. I mean, why would it work everywhere else but not on my own machine? It's kind of driving me nuts.

I thought I was getting

I thought I was getting a good deal with this $299.95 package, but turns out it was a bit of a scam. I asked the sales rep twice to confirm the total cost, and they said yeah, it’s just $299.95. But when I checked my PayPal, I saw draft payments of $199 every six months. Like, seriously? That's not what I signed up for. The initial payment ends in September, and now they want more money. This is really frustrating and misleading. I want this subscription canceled immediately. Not cool at all.