247techies.tech

Hitro, a pazljivo z dostopom

Pogovor prek chata, nato oddaljen dostop. Čiščenje virusa in optimizacija sta uspela, računalnik je hitrejši. Po seji so poslali povzetek. Vedno imam malo zadržka pri deljenju dostopa, a odzivnost in strokovnost sta bili odlični.

Oddaljena pomoč rešila mail

Tehnik se je priklopil v 10 minutah, razjasnil težavo s sinhronizacijo in jo odpravil. Vse razloženo razumljivo. Račun korekten.

Rešili, kar sem zamočil

Priznati moram, klik na napačno priponko je pokvaril dan. Tip je mirno počistil, brez sodbe. Naslednjič bom verjetno spet klical. Vsaj vem, kdo dvigne.

Jasna razlaga, previdno z naročnino

Agent je pojasnil ceno popravila in trajanje. Težavo so rešili v eni seji. Opozorilo: izklopite samodejno podaljšanje, če ne želite naročnine.

Olajšanje po čiščenju virusa

Ko se je ikonca virusa končno poslovila, sem zadihala. Vse varno, brez nepotrebnih posegov.

Računalnik rešen na daljavo

Poklical sem zaradi počasnega prenosnika. Povezali so se na daljavo, razčistili malware in uredili posodobitve. Vse je teklo mirno in razloženo po korakih. Ponudili so naročnino, a brez pritiska. Odlična izkušnja.

Kakovostno delo, upsell prisoten

Po posegu sem bil zadovoljen, računalnik je hiter. Ocenjujem pa, da je upsell na dolgi plan močan. Jasno vprašajte za obseg.

Profesionalni, a radi prodajajo

Težavo so rešili hitro, razlaga jasna. Potem pa precej prigovarjanja za letni paket. Vztrajni, vendar vljudni. Rešitev je delovala.

Zanesljivo, a pazite na pogoje

Po popravljeni težavi sem bila zadovoljna. Počutim se varno, ker so razložili dostop. Po rešitvi sem izklopila oddaljen dostop, kot so svetovali.

Klik, povezava, olajšanje

Ko sem videl kurzor tehnikove miške na mojem zaslonu, sem si oddahnil. Petnajst minut kasneje tiskalnik končno tiskal. Res hvala.

Računalnik oživel v uri

Poklical sem ob 22h, agent se je povezal na daljavo v minuti. Virusi odstranjeni, e-pošta spet dela. Mirno so razložili korake. Ponudili so naročnino, a brez vsiljevanja.

Rešili težavo ponoči

Ob 1:00 sem dobil hiter odziv in jasna navodila za oddaljeni dostop. Težavo z Wi‑Fi so uredili v 20 minutah. Počutil sem se varno in podprto.

Strukturiran pristop in SLA

247techies.tech so odprli ticket, potrdili SLA in sproti poročali o korakih. Težavo z e‑pošto so reproducirali in popravili, poslali tudi povzetek. Najbolj cenim jasna dovoljenja za oddaljen dostop in končno poročilo.

Zanesljiva IT pomoč

Po klicu sem se počutil varno, ker so razložili kaj vidijo na računalniku. Rešitev je delovala, drobno zamudo pa so nadoknadili z jasnimi pojasnili.

I walked into 247techies with

I walked into 247techies with my laptop acting up, and let me tell you, Ryan was a lifesaver. He really took his time to dig into the issues and didn't rush through anything. He even gave the laptop a thorough cleaning, which was a nice touch. What stood out was how patient he was, especially since I'm not the most tech-savvy person around. He explained everything without making me feel clueless, which I really appreciated. Ryan was polite and super efficient, making sure everything was back to working perfectly. Honestly, I left feeling really grateful for the help I got. If you need tech support, ask for Ryan at 247techies.

The other day, I was

The other day, I was in a real bind with a nasty Trojan messing up my phone and computer. In a bit of a panic, I reached out to this tech company, and they were incredible. They jumped in right away and sorted everything out, even cleaning up my devices. Harry and Steve were absolute lifesavers, but honestly, the whole team was on point. It's not often you find service like this, where everyone is just top-notch. If you ever find yourself in tech trouble, these are the folks you want on your side. Huge thanks to the team for turning my tech nightmare into a smooth sail!

Thanks to the tech's great job

Thanks to the tech's great job, I discovered the issue with my internet service. It wasn’t my computer. It was a problem with the cable connecting the modem to my computer. The internet provider provided me with new cables.

Great service

Great service. Nowadays, it's hard to speak with a real person, but this company did well. My call, while I was worried, was answered fast, and my issue was handled quickly, efficiently, and politly.

I required assistance from a PC

I required assistance from a PC specialist as a Mac user needing to revive a decade-old laptop for a presentation in California next month. The venue's AV system wasn't compatible with Macs. Ron aided me in setting up Outlook and PowerPoint. He was exactly the expert I required at that moment.

I had

I had them repeatedly hand off the case, start over and not read a 9 day history or even notes from tech before, go in circles with same checks, try to say things were flxed that were corrupting day of, and claim a contact list that somehow multiplied and modified contacts 10 different ways and separate contacts hadn’t happened. Microsoft wanted me to work directly with techs and they seemed incapable of going beyond the surface. Tonight, the tech was flippant, blew me off, and was rude. I had already let a supervisor know day before about repeatedly starting fixes that needed deeper focus over and over and not getting anywhere on account issues for 9 days. Reading what had been done, never working with Microsoft engineers to resolve on an account level thst they say they can, but never did, and telling me things were fixed that weren’t. 9 days of blow offs unless I ask for supervisor and even then nothing changes. I am exhausted by their games.

Scammers

So after reviewing all of the comments (most of them with stellar reviews, along with the correct spelling of foreign names), it is clear that this company is a scam. I purchased a defective Lenovo laptop and all the representative did was continually ask for my credit card information and tried to extort $200-$400 out of me to "fix" a brand new laptop that I had just purchased that was still covered under warranty. I took it back to the store and they confirmed that the laptop was indeed defective and replaced it with a new one that works great. DON'T trust these people or any of the glowing reviews. The company is most likely putting these reviews in here themselves and they are not genuine

Awful company

Wanted this to work, wanted help, what a disaster. 11 hours later and they touch the mouse every few minutes just to pretend they are working. Wasted over a day waiting for them to find a solution but as each shift ended the next person didn't read notes, had to ask me what I needed. Awful company, fairly positive the Microsoft trusted partner is a lie, I just can't see Microsoft endorsing this garbage.

Avoid

Typical Indian Callcenter, do NOT trust Just your usual Indian Callcenter, of course "verified Microsoft partners", to offer you imaginary products like "software warranty plans" and really just to put their arms deep down your wallet to make easy money by talking to, preferrably, naive tech-newbies. Don't expect them to fix anything, and even if it may seem like that, they simply portray things in a way it might seem real to a person who doesn't know anything - or not much - about computers, to get you to pay for their unfortunate lives. You may check out several videos on YouTube with example calls and/or site reviews on other websites. Please don't waste your money on them, you can rather just burn it

Scammers

These guys are scammers. They fool you into thinking your computer is infected. Don't expect them to fix anything, and even if it may seem like that, they simply portray things in a way it might seem real to a person who doesn't know anything - or not much - about computers, to get you to pay for their unfortunate lives.

I can finally get my emails!

I can finally get my emails! As a business owner, not getting emails is bad. Your team fixed a problem with my email and server that my server's tech department and my McAfee tech guys couldn't fix. They said I needed to upgrade my 2016 Microsoft Office to the latest version, but your people fixed it without that. I'm very impressed and signed up for your services for 6 months. Thanks a lot!

Company helped me twice in last

Company helped me twice in last two days with 2 different problems. Both techs listened and solved problems... one with a doccument camera and one with final cut pro... neither of which they were likely trained on. Appreciate the can-do attitude. By the way, the 6 month subscribtion is totally worth it... things seem to come up all the time... not usually broken... but more of "how to" questions. The only problem is that occassionally, once I hit the "allow" button to screenshare, link disconnects.

Company is realy good.

Company is realy good. They fixed my problem well. Talk was good. Workers were smart, they checked if I did my part. In the end, they fixed it, and PC works faster. Sometimes new workers didn't know much about the issue.

Provides really good service.

Provides really good service. I've needed help from 24/7 Technies a few times since I signed up, and every time they were fast, polite, and got the job done. They always fixed my problems. I'm pleased with the service.

The representative was helpful

The representative was helpful. He informed me that the popup was a scam and pointed out unnecessary programs. He fixed the issue by taking control of my computer. However, the cost seemed high. I believe the service should cover a longer period, maybe a year instead of just six months. Despite this, my computer works fine now, and I can get back to my work.

Quick service, yet encountered a hiccup

Quick service, yet encountered a hiccup with my Microsoft Office auto-update. The tech searched extensively and assured me all was fine. Unbeknownst to them, Microsoft altered its policy for Office Home and Student (lifetime use). Awareness of such issues could enhance service quality.