Oyster Ocene - 8

Process was simple.

Process was simple. I'm very glad for the feeling of safety that my ebike is covered from theft. Living close to Oakland made having an ebike and riding around town a bit worrying. Knowing that I'm covered from theft and careless cars is very comfroting.

The Oyster team cut our insurance costs in half.

The Oyster team cut our insurance costs in half. When we got a big increase in premiums, not from claims, I asked Oyster to find us an alternative. They brought us a great policy alternative fast and made the whole process simple for us.

The company's process is easy.

The company's process is easy. I feel much better knowing my ebike is safe from theft, especially since I live near Oakland where it's risky to own one. Being protected from theft and accidents is a big relief.

The speedy and helpful response

The speedy and helpful response from Courtney at the support team was really good and helped me sort out my problem. I would definitely suggest Oyster to others and trust their customer service team.

Buying and renewing the policy was quite simple

Buying and renewing the policy was quite simple, with good customer support. I highly suggest them. Good service.

I had a few questions

I had a few questions . They explain a few things to me professionally and kind . I asked for a print out on my contract. They e-mailed me right away . I’m thinking of including more insurance on my e-bike . I’m satisfied with Oyster Insurance!!

Well, my take on this company

Well, my take on this company isn't too positive. Got an invoice meant for someone else, tried to sort it out by calling the number on the email, but ended up talking to someone who had no clue about the company. Then Oyster tells me to ignore the email, but the next day I get a call asking about the claim. Talked to Oyster again, and they're clueless about the number that called me. Checked out some reviews and saw scam alerts, which is making me a bit worried. Honestly, wouldn't trust them with my private info, especially since I still have business-related data with me.

Oyster is a deceitful company.

Oyster is a deceitful company. They take your money upfront for a year, but when you try to make a valid claim, they demand numerous documents, making it too much of a hassle. You end up giving up on your claim and paying for repairs yourself. Avoid them at all costs. Their so-called protection is a sham, hard to make a claim. I regret purchasing policies for my two iPhones from them.