Traveler-Assistance.com Ocene - 10

I wasn't expecting quick help

I wasn't expecting quick help, let alone guidance, but I got both. I thought I'd have to stick to one option without any alternatives, but thanks for providing different choices. Great service.

Adore TAS. You can't miss with them.

Adore TAS. You can't miss with them. I can't even remember how many times we’ve used them. Consistently the greatest service. Thanks.

Great service for travel assistance

Great service for travel assistance, used their insurance for Hungary trip! Ready for the next adventure!

Warning: I sought insurance for

Warning: I sought insurance for use in Europe, especially in England and Germany. They suggested the Standard Plan, but after signing up, they provided a certificate only in Spanish. When I asked for an English version, they claimed the Standard Plan didn't offer it, insisting I upgrade to a pricier plan for access. Upon checking databases for valid European travel health insurances, this one wasn't recognized. It appears to be a scam. Note: Be wary of positive reviews; they seem fake, possibly generated by bots and not genuine customers. Exercise caution before placing trust.

I deeply regret my choice of this insurance

I deeply regret my choice of this insurance company. During a non-life-threatening emergency with my daughter, I promptly notified them from the hospital. Despite keeping them updated throughout the day, they denied coverage, citing obscure clauses buried in their extensive contract. The requirement to call before any action was unreasonable and unknown to me. Contacting them from the ER wasn't sufficient. I strongly advise potential insurance seekers to explore more reliable options. This company is unreliable and adept at evading reimbursement responsibilities.

I purchased insurance for my parents

I purchased insurance for my parents with this company. Unfortunately, when they fell ill and needed to use the insurance, the company failed to fulfill its payment obligations. Moreover, the company issued threats of legal action when I considered sharing a negative review. It's disheartening to experience such dishonesty, and I feel compelled to caution others against trusting this company due to their unscrupulous practices.

WARNING!!!

WARNING!!! Watch out for this company! I stumbled upon the shocking video "Travel Vlogging cost me an Organ…" on YouTube, and it left me horrified. The man's life was on the line, and these people showed no care whatsoever. If your well-being and that of your loved ones matter, steer clear of this company—dealing with these individuals could be a perilous journey.

Disastrous roadside assistance experience

Disastrous roadside assistance experience. A torturous 5.5-hour wait, automated promises unfulfilled. Even with a live customer service contact, endured an additional 3.5-hour sweltering wait on a scorching 102-degree day for the tow truck. This infuriating ordeal has us contemplating severing ties with their other policies due to the abysmal service encountered.

I purchased insurance for my parents

I purchased insurance for my parents from this company, but when they fell ill and utilized the coverage, the reimbursement never materialized. Instead of addressing the issue, they warned of legal action if I shared a negative review. Beware of these dishonest practices; it's advisable to exercise caution and reconsider trusting this company.

Consider alternative options for your travel needs

Beware of traveling with this company, as highlighted in the YouTube video "Travel Vlogging cost me an Organ…" The distressing experience depicted in the video raises concerns about the company's commitment to passenger safety and well-being. Consider alternative options for your travel needs.