Toco Warranty Corp. Ocene - 6

Last year, I faced some tough

Last year, I faced some tough moments and Stephanie really stepped up to help out and manage everything so smoothly. I had some problems with Liberty Hyundai not providing a Courtesy Loaner when I dropped off my vehicle around mid-September 2023. We went a whole month without a loaner, making it difficult to attend all our appointments. Thankfully, Stephanie and Holly came to our aid and sorted out getting us a loaner. It was a real relief. I feel grateful for their help and would definitely want Stephanie, Holly, or Madison to handle any future issues I might have (hopefully none). I can't thank them enough for their amazing assistance. Stephanie and Holly, you guys rock! Thanks a bunch for being so awesome. Hope you see this review.

The Manager Ms. Dee went out of her way to help my wife and me

The Manager Ms. Dee went out of her way to help my wife and me. She took charge and got approval for the extra repair on our 2012 Chevy Cruze, which saved us a lot of money. She showed real concern and care for us as loyal customers with our vehicle. Our trust in Toco Warranty is at an "ALL TIME HIGH" thanks to Managers like Ms. Dee and the great customer service Toco Warranty keeps providing, giving us that "PEACE OF MIND" that our vehicles will be well cared for when needed. Thanks a bunch.

Dis be a solid product.

Dis be a solid product. Unlike Car Shield, which ain't good. My Ford service dude won't touch Car Shield, but he's cool with Toco 'cause they got good backup. Toco rocks, thanks!

Big thanks to Tranell

Big thanks to Tranell, Kevin, and Ronda for great help! My truck had problems, they really helped a lot. I highly recommend TOCO for their hard work.

The customer service was amazing.

The customer service was amazing. The awesome girl who helped me with the warranty and took my 2 month payment was an angle.

My experience with Toco was alright.

My experience with Toco was alright. I used their service for almost a year before deciding to cancel. During that time, I had one breakdown and had to contact Toco for assistance. It took quite a while, about 4 hours, to get a tow truck to my location, but it was a busy day, so I understand. They had to reach out to two different tow companies before one could come. Luckily, I broke down within city limits just before leaving town, so I wasn't stuck in a dangerous situation. Coordinating with the repair shop took a few days because Toco is based on the West coast and I live on the East coast. Plus, their office isn't open on weekends. I was pleasantly surprised that the cost for replacing an air pump was lower than I expected. The representatives were always professional and helpful, even when I decided to cancel my plan. However, in the long run, the cost didn't make sense compared to how much of the repairs were covered. I ended up paying more for the warranty than the actual repair would have cost me out of pocket.