RRcats Ocene - 9

Great service overall

I'm extremely satisfied with my experience at RRCats, especially since it was my first time dealing with catalytic converter recycling. They provided a prompt quote, and the process of sending the part was straightforward. Upon receiving the part, they promptly confirmed and sent the check for the agreed-upon amount. I couldn't have asked for a smoother and more efficient experience. This not only helped me recycle but also assisted in covering a significant portion of my necessary repairs. Great service overall!

My inaugural venture into cat

My inaugural venture into cat converter recycling exceeded expectations. Swift quote, hassle-free part submission, and prompt payment – they delivered on every front. Their guidance upon receiving the part was invaluable. A speedy check arrived, matching the promised amount. Couldn't have asked for a smoother experience. RRCats significantly aided in covering essential repair costs. Highly recommended for a seamless and beneficial recycling journey!

RRCats was my choice to sell my factory

RRCats was my choice to sell my factory catalytic converter from my Honda Civic. Got fair price, easy process, and free shipping. Their customer service was great, got paid in 2 days with PayPal. Communication is important, they did well!

Sent my BMW cats but recorded only 1 cat instead of 2.

Sent my BMW cats but recorded only 1 cat instead of 2. I was told 90 for both, but received a check for 180. They noticed their mistake and sent the correct amount without any issue. Fair pricing too. 9/10

After confirming the cat model I owned

After confirming the cat model I owned, I followed their guidelines and kept in touch with the team whenever I needed help. They gave me exactly the amount they promised, without any changes.

The website had some usability issues

The website had some usability issues, but contacting them via email was hassle-free. They managed to provide a quote, ship the order, and complete payment within a swift 24-hour timeframe.

Veri easy proces from

Veri easy proces from sending pics, printin out shipping label and receivin money thru PayPal. I recently did my 3rd transaction with them!!

Received a surprisingly low quote

Received a surprisingly low quote for my cat, so I decided to proceed. However, after sending it back, the experience turned frustrating. Despite assurances, my check got lost in the mail, leading to weeks of delay. After a stern message, they promised next-day air shipping, but it's been two months, and the payment is still elusive. Disappointing customer service and prolonged wait for payment have marred my overall satisfaction with the company.

Submitted four emails for quotes

Submitted four emails for quotes, but as of this writing, no response. Called several times and never reached a live person, just endured many minutes of advertising and "please hold" messages. Are they out of business???