Medvidi

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I have been using this teledoc service for a couple of years.

I have been using this teledoc service for a couple of years. Honestly, many providers seem to rush through appointments and lack real care. I often feel like just a number. However, there are always some good ones in the mix. Dr. Michael Chichak truly took the time to listen; he was very sincere and caring. I don’t seek drugs, yet I’ve been treated like I do by others. He made me feel like a normal person and helped me make the right choices. I can't wait for my next visit with him. If you find a good provider in this company, I suggest sticking with them. Thanks Medvidi.

I have been using Medvidi for 2 years with no problems.

I have been using Medvidi for 2 years with no problems. This time, however, things have been a bit more difficult. I’m not sure if it’s because of a change or if they’re just busier now. Still, Scarlett was very kind and listened carefully to the issues I was having. She managed to fix the problems pretty fast. We really need more people like her working with patients.

I had some trouble at first with my prescription

I had some trouble at first with my prescription being sent to a pharmacy that didn’t have my medication. I called a few times to ask for it to be sent to another pharmacy, and Fiya was really patient with me. The whole process turned out to be quite good. Just don’t forget to upload your medical records to speed things up.

Fast in scheduling an appointment.

Fast in scheduling an appointment. I got my ESA letter in less than a day with all the details I needed. The process was smooth and hassle-free, and I didn't have to wait long for anything. Really happy with the service!

Every time I've scheduled a visit

Every time I've scheduled a visit (monthly), something's gone wrong. Payment or ID issues, site glitches, appointments confirmed then canceled, forms not working, conflicting messages by text and email. Their only saving grace is my care provider. Her calming manner keeps me coming back.

Despite no longer needing a previously

Despite no longer needing a previously prescribed medication, the process to update my records has been cumbersome. The provider insists on unnecessary steps, like obtaining a letter from my original doctor. It feels like an unnecessary hurdle, causing delays in getting my necessary meds. While the care team has attempted to address the issue, there seems to be a lack of understanding. The situation is impacting my life, and I hope for a smoother process in the future.

Look elsewhere, you deserve better!

Alright, so imagine this: you’re trying to get your prescription sorted out, and the service claims it’s all sent and done. But when you actually talk to the pharmacy, they say they’ve got no clue about it. They even mention a pharmacist by name who apparently doesn’t even work there. Total red flag, right? And get this, they send the prescription to a pharmacy that doesn’t even deal with that brand or telemedicine. It’s like they’re living in a different reality. I was at the pharmacy, phone in hand, letting the pharmacist hear all the nonsense. Reporting this mess is definitely on my list, gonna hit up the BBB and the medical board. Seriously, stay away from this service. Look elsewhere, you deserve better!

This establishment is a nightmare. They

This establishment is a nightmare. They falsely present themselves as psychiatrists to prescribe medication, providing ineffective codes. Doctors constantly rotate, charging exorbitant sums to credit cards. Despite filing a police report, the harassment continues, and they pressure for appointments. Beware of this California-based company; it caters to those seeking prescriptions, abruptly cutting off access and insisting on costly rehab. Elizabeth Hagen's leadership is questionable. Google the company, and you'll uncover a multitude of issues. Steer clear and consult a licensed psychiatrist for genuine assistance. The persistent emails threaten closure if not responded to, adding to the frustration.

HORRIBLE COMPANY

Horrible company, stay away! Had a 6:30 appointment, logged in and provider was a no show. Called customer care while on hold and was told I would receive a text in a few minutes, it didn't happen. Called again 15 minutes later and told the same thing, and again received no text. I was # 1 in queue and it took over ten minutes both times for someone to answer. Finally, after waiting over an hour for a provider to show I called back to customer care and after 19 minutes I hung up because they never answered the phone. I have all the screen shots to prove this in case the company tries to jump in and say it didn't happen. Don't waste your time with this unprofessional company!!

Man, dealing with this place

Man, dealing with this place has been a nightmare. First, I got rescheduled twice before finally seeing Whitney Oden. Had to wait over an hour, but she was great once she got on. Second visit was a disaster—some guy hung up after 5 minutes due to internet issues. Days passed with no meds. Scheduled again for October 8th with Elizabeth Hagen, but she was a no-show. So, I’m stuck in Fort Myers with severe PTSD and panic attacks, just waiting for meds as Hurricane Milton approaches. They rescheduled me again to October 11th. The stress is unbearable. They don't seem to care—it's all about money. Customer service is useless, and this whole ordeal has just made me worse.

Disheartening.

Disheartening. In the past seven months, I managed to fill only one prescription, despite paying out of pocket and consulting with three different MDs. The continuous stream of lies, unprofessional behavior, and language barriers is astonishing. Attempts to secure my medication involved more than 15 calls to pharmacies over three months, with no satisfactory results. Despite being aware of the medication's backorder, the lack of effort and empathy from the company is apparent. The gaslighting and rudeness further contribute to a disappointing overall experience.

I went to this medical

I went to this medical appointment and it went really well. The doctor was great, and the visit was smooth. But now I can't find the medication they prescribed anywhere. It's been so frustrating. I tried reaching out like they suggested, but nobody's getting back to me. I've called the help desk multiple times and there's just no answer. To make things worse, they're already asking me to schedule my next appointment. How can I think about the next one when I can't even get my meds from this one? Customer service has been such a letdown.

I've been using this service

I've been using this service for three months, and it's been a nightmare. Every single month, my prescription gets delayed. They never let you talk to the doctor directly and the staff seems totally unqualified. Like, do these people even have the right credentials? I had an appointment on October 21st, and it's now October 28th and still no medication. I've reached out multiple times, but they just keep saying the doctor will handle it. Honestly, this service is just frustrating and unreliable. Steer clear if you can!

Honestly, I've had better experiences

Honestly, I've had better experiences with companies. They took my payment right away and then, nothing. Nearly two weeks have passed and I feel like I'm just running in circles. I’ve never actually spoken to a real person, just keep getting the same emails about my "selected appointment options" which I never even chose. They don't pick up the phone and they don't return calls even though they ask you to leave a message. Now, it looks like I'm out $295. Seriously, be careful if you're thinking about using them.

Denying me medicines that I need & left hanging to suffer horrific withdrawals !

My review is that this company denies you your medication until I get a EKG. These Drs & PA’s know what withdrawals can do too a person . I was cutoff for 60 days without my medication! I have suffered through withdrawals tht have given me horrific headaches, nausea, shaking uncontrollable fatigue, pain & diarrhea, and it has affected my entire body, mind & body! I am seeking an attorney to expose what these thief’s r doing to ppls mental health! Their actions are criminal!

The sudden discontinuation of controlled benzodiazepines without the option for a gradual taper is putting numerous patients at risk

The sudden discontinuation of controlled benzodiazepines without the option for a gradual taper is putting numerous patients at risk. This approach not only causes harm but also raises concerns of potential malpractice. It is imperative to distinguish between addiction and physical dependence and to offer more compassionate care that avoids subjecting patients to such a dangerous situation. The wellbeing and safety of patients should always be the top priority in healthcare.

I had a terrible experience

I had a terrible experience here. Dealing with Aseem Ali was frustrating because he's always sick. Georgia Dixon had problems getting my prescriptions right. They claim to need 24 hours and ask for patience, but it's tough when their replies feel copied and pasted. The call center seems to be overseas, probably in India, which makes communication even worse. Honestly, don't waste your money here—it's a complete scam.

I had an appointment last

I had an appointment last week and the doctor prescribed me some meds. They still haven't called it in. I've been texting and calling every day for a week, and they keep saying it'll be done, but nothing yet. Twice, I waited for two hours for my appointments, no explanation, and then I had to reschedule it myself. It's just been super frustrating dealing with this. Not sure if I'll go back after all this hassle.

Planning a Christmas vacation with

Planning a Christmas vacation with my family, but things went downhill fast. They kept giving me the runaround for two days straight, and I've got all the proof. My family's all packed and ready, but I'm just left feeling upset, mad, and totally confused. I'm seriously considering canceling the whole trip. It's such a mess, can't even think about enjoying a vacation while feeling this stressed and sick.

SCAM SCAM

I ordered the meds Friday morning, had my phone Appointment that afternoon, it was rescheduled 4 TIMES! OH BUT IT ONLY TOOK THEM 5 Minutes to debit the $179 out of my checking, By the 5th time of attempting to reschedule on Sunday, I asked for my Refund, and the girl said she will “Bring “ it up for discussion to Customer Service, Needless to say, I lost my Mind at that point,

Ugh, what a hassle! I've

Ugh, what a hassle! I've been waiting days for my prescription to be sent to my pharmacy. They said it's prepared but still hasn't arrived. Called customer service multiple times, and they just keep saying they're looking into it. It's been so frustrating. Honestly, I'm fed up with the whole ordeal. Total waste of time and money. It's not worth the stress.