MedicareSolutions.com Ocene - 20

I had heard horror stories about getting Medicare

I had heard horror stories about getting Medicare, but Ryne made the whole thing so simple. He answered all my questions right away with no "Let me get back to you" nonsense. He just knew what to say. The process was quick and smooth, taking around 55 minutes, a bit longer because of all the questions I had.

I needed help with a medicare supplement

I needed help with a medicare supplement, then Erv called me. He was kind, knew his stuff, and took time to go over everything. He talked in a way that was easy to follow and I felt okay asking questions. Some other places I talked to made things unclear and kinda wierd to deal with.

The support and info given by your rep

The support and info given by your rep (Patrick Anke) has been always timely and accurate. His patience with my many questions is enviable and dealt with friendliness cordiality. I am glad chose Patric and Medicare Solutions for my Medicare and Advantage plan selection.

Terry is clearly very experienced

Terry is clearly very experienced and knows her stuff. She really helped us out with our move from another state and found us the best coverage for our needs here. We need more folks like Terry in the business world. She deserves some recognition for her hard work.

The agent I worked with was

The agent I worked with was really good at explaining the insurance details and answering my questions. She helped me make choices that were best for me. She's nice to talk to and very professional. I know I can reach out to her with any issues that come up.

Dina Harvey made my experience great!

Dina Harvey made my experience great! Her attitude was exactly what customer service should be. She helped me pick the right plan and explained all the benefits well. I'm grateful because I'm new to Medicare and was panicked as my old insurance canceled.

Very thoughtful and calm.

Lissette listened closly and made sure to understand what I needed. She didn’t forget the stuff I cared about. I saw that in the plan she gave me to look at—it had the main things I asked for. We should all try being more paitent with each other.

My agent Mathew listened to what

My agent Mathew listened to what my needs were and found me a plan I think I'll be happy with. The reason for my initial inquiry is that I am relocating to a city 200 miles away. My current plan doesn't have the network doctors I need.

Helped me choose a plan that worked.

Laila Hair helped me choose a plan that worked. She was really patient and super nice. She even gave me her phone number in case I have any questions. Now, I'm waiting for my package. Everything's going well so far!

my account manager Lisa Valle was a great help to me

my account manager Lisa Valle was a great help to me, assisting in many ways and even when I took a while to reply, she kept trying to provide me with info and made my decision way easier She is a superstar

The company's representative

The company's representative I talked to was really good. She made sure all my doctors and specialists were on their list and that my medications were covered. She answered all my questions patiently.

Jessica was very kind and told us about the insurance options

Jessica was very kind and told us about the insurance options my husband could pick. In the end, we found one that works with our budget. Thank you, Jessica, for helping us pick the right insurance.

The company was good.

The company was good. The person, Barbara Peters, helped me with applying for Medicare. She was patient and made me feel comfortable. I will deal with Barbara again.

The agent who reached out was very skilled

The agent who reached out was very skilled and guided me through everything to obtain Medicare Supplemental Insurance, Dental, and Prescription Ins. She was grate.

The rep, Michael Smith, he knew his stuff

The rep, Michael Smith, he knew his stuff and was real patient with me. Made it easy for me to understand everything he said.

Fast and simple, but I might check other

Fast and simple, but I might check other options when it’s time to renew. If my duel coverage ever ends, I’ll reconsider.

Lisa clearly cares a lot.

Lisa clearly cares a lot. She understands the people’s needs and offers the best health program that actually works.

Great insurance help from Rep Eric Ruge.

Great insurance help from Rep Eric Ruge. Very knowledgeable and skilled. Outstanding customer service abilities.

I got all the info I wanted & all questions

I got all the info I wanted & all questions were answered on time & clearly. My medical plan did improve as they stated with more coverage in areas I needed like dental & physical fitness. I recommend anyone to at least see what the company can do for you.

Contacted Andres twice on Monday

Contacted Andres twice on Monday and left messages, but the experience left me dissatisfied. When I enrolled in Etna insurance, he assured me of a $900 quarterly deductible assistance, with a repeatedly delayed start date of May 1, 2024. However, upon contacting Etna on Monday, I learned the actual start date was March 1, and the assistance amount was only $200 per quarter. Additionally, there were discrepancies in the coverage details he provided, leading me to question his knowledge of the product.