They offered a relatively high price to lure you in
My initial experience with this service was misleading and frustrating. They offered a relatively high price to lure you in, but once they received my device, the offer significantly decreased. Their response, suggesting that my experience is inaccurate, doesn't match my actual encounter. They use exaggerated condition assessments, even though I selected the option acknowledging some wear on my device. It felt like a classic bait-and-switch tactic. Dealing with this service ended up being a hassle, as I had to choose between accepting the lower offer or trying to get my device back from them. This experience left me dissatisfied and wary of their practices.
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