My interaction with Fundly and Stripe has been utterly distressing and unacceptable
My interaction with Fundly and Stripe has been utterly distressing and unacceptable. After initiating a fundraiser and contributing $1,000 to my cause, Stripe promptly disabled my payment account, leaving me unable to receive donations. Despite persistent attempts to seek clarification, their responses were evasive and lacked transparency. They cited a vague "elevated risk of dispute charges" without providing concrete evidence or specifics.
Moreover, while they refunded payments from other donors, they inexplicably withheld my own $1,000 contribution. Initially, they assured me of a brief 5-7 day hold on my funds, but this period extended outrageously to 120 days, causing significant financial distress and reputational damage.
This experience reeks of incompetence, dishonesty, and a lack of accountability. It not only undermined my fundraising efforts but also jeopardized my trust in these platforms. I urge others to exercise caution when using Fundly and Stripe, as their actions border on fraudulent and unethical behavior.
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