If I could remove this one star, I would.
If I could remove this one star, I would. I am so deeply frustrated and disappointed with Forever. I ordered an album for my daughter's wedding for their guest book. It was ordered in PLENTY of time to be shipped and received weeks before the wedding. I contacted customer service 5 days before the wedding because I had not received the album. I asked them to please reprint and reship. I was told that wasn't possible and was given the link to follow the shipping of the original album. It simply stated "running late". Two days before the wedding after another email to Forever Support I was told they would reprint the album and rush ship it, but without the lay flat pages. I am sitting here one week AFTER the wedding and still do not have either album. And Forever isn't responding to my emails requesting a refund. My advice, don't use this company. There is no guarantee of anything. Again, I am so disappointed.
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