FanShield.com Ocene - 121

Got hit with the flu right

Got hit with the flu right before a concert, talk about bad timing. Opted for urgent care instead of the hospital, but ended up seeing a PA instead of a doctor. Partner stayed home, sick in bed. Sent in the urgent care statement to FanShield, thinking it's all good, but nope – they wanted a doctor's signature. Now, here's the kicker – getting that signature would cost more than the darn tickets! Lesson learned: the insurance isn't worth the hassle, especially when it ends up costing more than the event itself.

I can't believe how frustrating

I can't believe how frustrating this has been. I had to cancel an event because my plans changed unexpectedly. You'd think that would be enough reason for a refund, right? Nope. They wanted a formal letter explaining everything. I bought insurance specifically for situations like this, but apparently, that’s not good enough for them. I paid extra to be covered, and now they refuse to give me my money back. It feels like such a scam. Honestly, I’m really disappointed and won’t be using their services again.

I had a really tough

I had a really tough experience with this company. I had to provide documentation for my family member's passing to get a refund, as I had to attend the funeral on the date of my reservation. They flat out refused because of the exact date my family member passed away, which made no sense to me. They showed no empathy and wouldn't even let me talk to a supervisor. It was frustrating and disappointing. They just didn't care about the situation at all. I would not recommend using their services.

I thought this protection plan

I thought this protection plan would be a lifesaver, but boy was I wrong. Sent in all the docs they asked for, and still got denied for the refund. It's been a never-ending back and forth with customer service, and honestly, it's draining. Bought the protection, followed their steps, and still nothing. It's ridiculous. They just keep giving me the runaround. I'm so frustrated and stressed out dealing with them. Save yourself the headache and avoid this company. Total waste of time and cash.

I bought two concert tickets

I bought two concert tickets for $200, but the whole experience was a mess. No confirmation email ever came, which left me worried. When I tried to get a refund, I found out there were all these restrictions that weren't clear when I bought the insurance. It's like a bad joke. Worse still, there's no way to contact them by phone. Everything has to be done through email, and getting a response feels impossible. It's so frustrating and unprofessional. I won't be using their services again.

This company is not worth your time or money.

This company is not worth your time or money. I got their service for a ski trip to Wyoming, thinking it would protect my family. But when high winds and bad travel conditions came, we decided to stay safe and avoid risky roads. Guess what? They said no refund because the area wasn’t in a "state of emegency." I made the smart choice for my family, but they don’t care one bit. I will never trust them again, and I warn others to avoid this scam. Such a waste of money and a huge letdown.

I had a really frustrating

I had a really frustrating experience with this company. I bought insurance for concert tickets because I have a serious medical condition that ended up stopping me from going to the show. I thought the insurance would cover me, but they denied my claim and wouldn't even try to help. It's like they don't care about their customers at all. I feel like I wasted my money on this insurance. If you're thinking about buying insurance from them, just don't. It's not worth it.

I thought signing up for

I thought signing up for this race would be fun, but it turned into a nightmare. When I got injured and couldn't participate, I tried to get a refund. They told me I needed a doctor's note to prove my injury. Seriously? The copay for the doctor's visit cost more than the refund itself. It's just ridiculous. They make it so hard to get your money back that it's not even worth trying. Total scam if you ask me. Save yourself the trouble and avoid this race at all costs.

FanShield did not pay out my claim.

FanShield Review  FanShield would not honour my claim as it wasn’t one of their “official reasons” for paying out. My situation was a deeply hurtful family situation but that didn’t matter to them.   Also, it took FanShield two full weeks to contact me. (I did speak to a frontline customer service woman, twice, and bless her soul…she has a difficult job.)   Save your money or look for somebody else. There is a reason why FanShield has such dismal reviews.

I signed up for this

I signed up for this race, but due to work, I can't go. I've been trying to get my refund, but it's been a nightmare. Called them, messaged on social media, talked to the race management, and sent a bunch of emails. No one is responding, it's like they vanished. I'm really frustrated and feel ignored. Their customer service is just terrible. I'll keep reaching out to more people until they finally listen. This has been such a disappointing experience.

I got event insurance hoping

I got event insurance hoping it would cover unexpected bad weather, just like it said in the policy. When snow hit hard and roads closed, my friend had to cancel, so I was stuck without a ride. I thought I was covered, but when I tried to get a refund or any help, they denied my claim and didn't even bother to explain why. This whole experience was so frustrating and just plain unfair. What’s the point of insurance if it doesn’t help when you need it?

void this company at all costs.

Avoid this company at all costs. My partner and I bought a vacation package with their van shield insurance. Sadly, we lost our home and belongings in a tragic storm. We won't be going to Key West as planned, so we reached out to the company. They denied our request for a refund and asked for tons of documents, even a police report. It feels like they're trying to make us give up on getting our money back. They are cold-hearted. What a disgrace!

I booked a hotel with

I booked a hotel with a strip view in Las Vegas, and they had this no refund policy. But they offered this Fanshield insurance thing that promised a refund if you had to cancel. Sounded good, so I bought it and made the booking. Well, life happened, and I had to cancel my trip. Guess what? They denied my claim. Total waste of money. Honestly, don’t bother with that Fanshield insurance, they won’t pay up when you need it. Feels like a scam.

This company's conduct is far from

This company's conduct is far from stellar. The road conditions are horrendous and only seem to be worsening. Despite providing all the requested documents, they persist in asking for more, reaching a point where it becomes impossible to comply. If I had known about these challenges, I would have saved my money and skipped the insurance altogether. I strongly caution others to do the same and steer clear of this insurance scam.

Don't waste the money

Fanshield claims to protech you for multiple reasons if you can't make your event. They will then find reasons its "not covered" so they don't have to refund you. You have proof, think you've submitted exactly what was needed and they respond its not "urgent enough" or documentation provided won't work even though it has exactly what they stated it needed. They just want to give you the run around I guess till you give up.

Be cautious before making a similar purchase.

I purchased this coverage believing it would protect against rain and various accidents, but when it rained, I filed a claim. To my disappointment, they denied my refund. Strangely, my friends, who hadn't purchased this coverage, contacted the park directly and were able to obtain a full refund. This experience left me dissatisfied and questioning the value of this service. Be cautious before making a similar purchase.

I had the worst experience

I had the worst experience with Fanshield. They kept asking for the same documents multiple times, and it felt like I was going in circles. It was so frustrating that I eventually just gave up. Instead of dealing with their nonsense, I ended up giving my tickets away to someone else. Honestly, save yourself the hassle and don't even bother with this useless insurance. It's just not worth the time or money.

I signed up for this

I signed up for this so-called insurance before my marathon, thinking it was a good idea. But when I got injured and couldn't run, they wouldn't give me a refund. They asked for a doctor's note, but then said the one I gave wasn't good enough and just ignored my messages after that. It felt like they were just scamming me. I definitely won't be buying this insurance again. Feels like a total rip-off.

So, I snagged NASCAR

So, I snagged NASCAR tickets as a Christmas gift for my significant other, but life happened, and we couldn't make it. Tried getting a refund for his ticket, and boom – they hit me with this bizarre rule, saying they only refund family members' tickets. Like, seriously? It's not like he bought 'em; I did! Feels like Macy's saying you can only return gifts from family. Absolute madness.

FANSHIELD IS A SCAM!

SCAM! Only pays in "specific" situations, as if life is that predictable! We had to move my son and daughter in law (who live three hours from us) within two days of closing on their house, which fell during the timeframe of the tickets I bought this insurance for. I was denied even though the realtor supplied a letter stating the situation. DO NOT PAY FOR THIS IT IS NOT WORTH IT!

Unreliable. I had issues with my vehicle

Unreliable. I had issues with my vehicle just days before a race. I couldn’t take it to the garage until later. They requested I mention on the invoice when the problems started. I got it in writing and saved the original email asking for what I provided, but then they said it wasn't enough. I’ve contacted my bank to dispute the charge since everything was documented.

Don't waste the money

There are thousands of reviews from people Fanshield found a reason to not refund. Don't waste your money. Any positive review is a lie. There is a 100% chance they will run you around nit-picking reasons why your refund isn't covered even after stating several reasons for qualifying for a refund. I hope everyone else reads the reviews first before wasting money.

I bought ticket insurance for

I bought ticket insurance for an event, but then travel plans came up. Tried to get a refund, but they're asking for ridiculous stuff like all my travel details and a letter from my employer. I work for myself, so how's that even possible? Feels like they're just trying to scam folks out of their money. What a headache! Seriously, avoid this company if you can.

Similar to what others have said, getting

Similar to what others have said, getting a claim accepted is nearly impossible. That’s okay though, since we used a credit card and plan to dispute the charges to get my money back. Overall, I suggest everyone carefully read the terms and conditions. It would help if FanShield clearly explained what the insurance covers and what it definitly doesn’t.

Fanshield is an absolute scam

Fanshield is an absolute scam! I purchased insurance for my $300 tickets, specifically for potential closure due to bad weather. Six Flags did, in fact, close due to inclement weather, but Fanshield denied my refund, claiming we weren't physically at the park when it closed halfway through the day. This is a blatant rip-off and a waste of money.

Please don’t spend your cash on fanshield.

Please don’t spend your cash on fanshield. They always come up with reasons to avoid giving you a refund and you end up losing even more money. This company is a ripoff and only interested in taking money from people who are going through tough times and had an unlucky event that should be "covered," but they’ll say it’s not important enough.

Two mystery charges for

Two mystery charges for insurance I never signed up for popped up on my credit card. Shot fanshield an email, and they assured me the charges were voided with a refund in the works. But guess what? Those sneaky charges are still hanging out on my credit card. Not cool, not cool at all. Hoping they fix this mess ASAP.

I bought some tickets for

I bought some tickets for an event, but my boss ended up not giving me the day off. I sent in all the necessary paperwork to show I couldn’t make it, but they said it didn’t matter. Kind of frustrating since my job’s the reason I bought the ticket in the first place. Now I guess I’ll just risk it next time.

It's frustrating and not worth your money.

My experience with this company was disappointing. Despite providing clear evidence, including photos, the part number, and a warranty receipt, they denied my refund. Promises of a return call from customer service went unfulfilled. It's frustrating and not worth your money.

God awful

They will NEVER give you a refund. Despite their quick responses they made it clear there is clearly no situation in which you’ll ever receive your money back. They will have you jump through hoops providing supporting documentation over and over again.