easyMed Insurance Services Ocene - 20

My experience with the company was positive.

My experience with the company was positive. The agent I interacted with was friendly and patient. She made sure to address all my questions and even repeated information when needed. She displayed professionalism and didn't judge my situation. Thanks to her assistance, I finally gained access to healthcare that I've needed for a long time but couldn't afford. As someone who has struggled with disabilities and couldn't continue working in my beloved profession as a nurse, this support meant a lot to me. I've always enjoyed caring for others and ensuring they felt comfortable and informed during their visits.

I valued the adherence to protocol

I valued the adherence to protocol exhibited by the representative, who meticulously reviewed and re-reviewed all the rules. However, from my perspective, this approach felt repetitive. My given 4-star rating is primarily reflective of the procedural aspects rather than the individuals involved, who executed their responsibilities flawlessly.

Agents were expereinced

Agents were expereinced. Quinna Powell was on point with knowledge and took time to make sure that I understood the requirements of insurance coverage. I just talked to her Wednesday to see if all was in place. Pleased I was able to take time to listen. I requested a special bonus. She listened to how I've been feeling physically and mentally since coma of March April in 2023. Woke up April. With doctors speaking death I was not responsive. I still 😢 at times having FLASHBACKS OF NEGLIGENCE CARE OF HOSPITAL STAY.

Angelique provided a lot of help while switching

Angelique provided a lot of help while switching to a different United Health Care plan for my sister. We needed this change since her current plan no longer covered rides for medical transportation to her appointments. Though it took some time, Angelique managed to secure a start date of 1 Oct 24 on the new plan. She's very valuable to your team, keep her. Belinda (sister to Candice)

De agent was meer dan ik verwacht.

De agent was meer dan ik verwacht. Ze luisterde naar mijn behoeften en ging ver boven en buiten om me te helpen de juiste beleid voor mij te kiezen. Ze was geduldig en begripvol en moest opnieuw groeperen omdat ik vergat te vertellen dat ik op Medicaid was nadat ze al een beleid voor me had ingesteld. Ik had niet om een betere agent kunnen vragen.

I woke up with a jolt when I discovered

I woke up with a jolt when I discovered my insurance had changed and I wasn't covered. I reached out, and Brittany Jones quickly stepped in, finding the best coverage for my needs and the 18 medications I need to function. The call took some time, but she remained very patient. Give them a call; they truly put in a lot of effort.

I realized I had been misled by another Medicare/Medicaid service

I realized I had been misled by another Medicare/Medicaid service – they never explained what I was entitled to. Until today, I didn’t know I was eligible for more benefits. I’m so thankful I called your company. Mr. Crispin Thomas helped me understand everything I needed and qualified for in my Medicare/Medicaid benefits.

De eerste agent liep alles stap voor

De eerste agent liep alles stap voor stap met me door en zorgde ervoor dat ik begreep waar hij het over had. Michael bracht me daarna in contact met de tweede persoon, die ervoor zorgde dat alles wat Michael had besproken was wat ik wilde en dat ik elk detail van mijn nieuwe plan begreep.

The agent you got Sasha Barbee

The agent you got Sasha Barbee is a good asset for your company. She was very kind, helpful, and understanding. You could hear it in her voice. She made it easy to understand and go through all the Medicare advantage plans. This made joining my plan quick and easy too.

Ainsworth Garrick was really great.

Ainsworth Garrick was really great. He knew his stuff and explained everything simply, making things easy to follow. He was kind and patient. In a time when so much is done online, it was nice to speak with a real person. Especially one so helpful and friendly.

Precy Lora brings a level of care and attentiveness

Precy Lora brings a level of care and attentiveness that many businesses lack today. She communicates effortlessly and, when she doesn't know the answer, takes the right actions to find it. If she promises to call you back, she definitely does.

The company was really good.

The company was really good. They were patient and listened to us well. I think they guided us to a plan that fits our needs. They were friendly and made sure we understood how the policy works and why it's good for us.

My agent was really well informed

My agent was really well informed about the policies available to me. He was friendly and made the long process very enjoyable. Che Foster is an excellent agent. I've already recommended him to family and friends.

I liked the info Melissa Kern gave me.

I liked the info Melissa Kern gave me. She's real good at explainin' stuff & had answers for my worries. She's talented & clear in explainin', made it simple for me to get. Give her a big Thanks from me.

Melissa Cooper is really informative

Melissa Cooper is really informative, patient, and professional. She clearly enjoys her job and it really comes through. She's always ready to address my needs and questions.

Though it took quite a while, Virginia was

Though it took quite a while, Virginia was very kind and well-informed about everything I inquired. I would definitely suggest her to others.

Allison Fowler is really skilled at her work.

Allison Fowler is really skilled at her work. Friendly, supportive, polite & all the other words that show she is good at what she does.

Wow, I must say I'm surprized

Wow, I must say I'm surprized by how great your company is. Everyone just jumped in and started helping me. I wanna say thank you all.

They took a bit long on the phone.

They took a bit long on the phone. I get it was for my good, I just don't stay on the phone that much in a month.

Virginia was very helpful, polite, fast

Virginia was very helpful, polite, fast, well-informed, and did a very good job. She’s one of the finest Insurance agents I've ever worked with. To sum up, she’s a real asset! Craig Balser!