Birchgold.com Ocene - 9

5 Stars – Great Service and Smooth Process!

5 Stars – Great Service and Smooth Process! Working with Goldstar Trust Company has been a good experience from start to finish! Accessing and managing my account is easy, thanks to their simple platform. The process is clear and easy to understand, which I really liked. A big thank you to Katrina, Stephanie, and Demira for their helpful service throughout. Each of them was very responsive, knowledgeable, and worked hard to make everything go smoothly. Whether by phone or email, they quickly answered all my questions, offering clear and useful advice at each step. Their customer service is truly noticeable—it’s not often you find a team so dedicated to helping their clients. I would definitely recommend Goldstar Trust Company to anyone looking for professional, reliable, and friendly service! You have my full recommendation.

I found out about Birch Gold through Graham

I found out about Birch Gold through Graham Allen and I’m so glad I reached out. My rep, James, took the time to explain everything about the transfer process, the gold & silver market, different types of gold & silver, where they’re bought, and where my account will be held. He patiently answered all my questions, about 400 of them! Once everything was set up, Juliet managed the fund transfer without any issues. The reason I decided to write a review? A few weeks later, I got a thank you note from James, written by hand. This shows great customer service and respect – something rare nowadays.

I shifted my entire retirement

I shifted my entire retirement portfolio to precious metals through Birch Gold in January 2022, seeking a secure alternative to stocks. Initially disappointed by a lackluster conversation with a representative, my opinion changed dramatically when Adrineh, an exceptionally knowledgeable and genuinely caring Birch employee, addressed my concerns comprehensively. Adrineh's outstanding service reflects positively on the company.

First-time buyer of precious metals

First-time buyer of precious metals. Found Birch Gold Group to be highly rated by several national organizations. Alen Amini was the specialist I dealt with, and all my questions and concerns were fully explained to me, which gave me confidence I had chosen the right company to do business with. I would recommend Birch Gold Group to family and friends without hesitation!

Rod was our first contact.

Rod was our first contact. He was very helpful and there for all our questions along the way. The company always kept in touch, explained the total process and each step that we needed to take. We had no idea how to even start the process, but it was easy and seamless. Birch Gold Group was amazing. Thank you to Rod and everyone that helped us with our purchase.

My purchase and transaction were

My purchase and transaction were easier than I anticipated. I wish I did this months & years earlier. There are many experts that help guide you through the many questions and decision-making. My wife has now turned her IRA into precious metals with Birch Gold.

A fantastic team to work with

A fantastic team to work with - highly professional and their advice is reassuring. They patiently answered all our questions. The staff did an excellent job, and having them in our corner makes us proud.

Birch Gold made buying silver and gold assets simple

Birch Gold made buying silver and gold assets simple, specially for someone who never bought precious metals before. Would definetly recommend Birch Gold Group.

Talked with Birch Gold, gained

Talked with Birch Gold, gained clarity on my financial situation. I'd skip gold or silver proofs next time, but gold remains a solid choice over the dollar. Excellent communication and swift responses make working with them a positive experience.