Atlys.com

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Thе tеаm at Аtlys was vеry

Thе tеаm at Аtlys was vеry profеssiоnаl and friеndly. Thеy wеrе аlwаys аvаilаblе tо аnswеr оur quеriеs аnd mаnаgеd things in а timеly mаnnеr. I wоuld dеfinitеly rеcоmmеnd thеir sеrvicеs tо аll my friеnds аnd rеlаtivеs.

I have varied experiences with Atlys.

I have varied experiences with Atlys. All the visas I applied for arrived on time. But this time, I had to pay Rs 1000 for downloading the visa under the pretense of urgent delivery, which I never asked for and came two days later. I also spent Rs 2244 on travel and related insurances, which they didn’t provide or refund, even after I asked them many times.

The company should improve its customer service and helpline

The company should improve its customer service and helpline, which didn’t answer my calls or get back to me, making it a stressful process despite receiving my visas after a minor delay. A special thanks to VFS Global’s support, who quickly sent me the e-visa copies when I couldn’t reach the Atlys team. I got the copies from Atlys soon after as well.

I had to contact them a few times

I had to contact them a few times before the work got started, but once it did, it was done well. One of their team members, Sheetal, did a good job. She was patient and explained everything clearly, making sure the application was correct.

Kyrgystan Visa Shenanigans

Okay, so the application process was okay. They asked me to resend docs via email, after I'd already uploaded them—no biggie. I get my visa, on time, as promised. Fast forward to the check-in counter, and they needed to validate my visa on the Government of Kyrgystan website. For this, I needed an OTP, after entering my visa number, which I never received. When I called Atlys emergency services, instead of being helpful, the person I spoke to told me to contact the embassy to verify my visa. Instead of proving practical advice or being helpful to try and obtain the OTP for me, he basically told me to sort it out myself. I expected better service when it was actually required to be honest. The call back tool about 25 mins, while I waited and pleaded with the staff to check me in. I spent Rs 33,000 for two visas for peace of mind, and it was definitely not delivered when it was required. Atlys needs to have better training for employees that are having an emergency situation at the airport and require immediate attention.

I applied for an Indian E-Visa for my elderly mother-in-law

I applied for an Indian E-Visa for my elderly mother-in-law, hoping Atlys would provide a fast service. Normally, an Indian E-Visa takes about 72 hours if applied through the government site. I submitted the application on 21st December through Atlys. Now it’s 2nd January, and the updates show Atlys hasn’t even forwarded the application to the Indian authorities! I reached out via their helpdesk Chat for an update. It says they usually reply in 3 minutes, but after an hour, there’s no response. This is really anoying. I might cancel and try the complicated e-visa form on the government site instead.

Go to the indonesian offecail site

Although I recieved my visa on time .Please go to the officail website as Atlys will sting you another $45 to get your visa that you wouldnt have to pay if you went to the officail site Dont waste your money they will sting you

Extremely Disappointing & Unprofessional Experience with Atlys

I’m extremely disappointed with my experience with Atlys regarding my Georgia visa application. I submitted my payment and all required documents on April 3rd, and have clear proof of this — including multiple screenshots. Despite this, I had to follow up several times due to repeated issues with their document upload process. Every time I reached out, I was reassured that everything was in place and that my visa would be processed on time. Now, just days before my planned travel, I’ve been informed that the visa is delayed by a week — and shockingly, they are blaming me for not uploading documents on time. This is simply not true, and I have evidence to prove it. This kind of miscommunication, lack of ownership, and poor customer support is absolutely unacceptable, especially when people are relying on these services for international travel. I trusted Atlys to handle this process professionally — they have failed, and I strongly caution others before using their services.

I had a very disapointing experience with Atlys

I had a very disapointing experience with Atlys when applying for my visa to Australia. They messed up my application, even getting my date of birth wrong! It makes me think about what other errors they might have made with my papers. During the whole process, there was NO support from their team. I tried to reach out several times for assistance, but was met with silence. When I finally heard back, they claimed there was no mistake, which is really annoying given the obvious error. The promise of an on-time visa is a joke, and the company seems to be run by a bunch of clueless fools. Their staff (Harsh, Shahin, Divakar, Rajit) were giving incorrect information at every turn and were not helpful at all. I hoped for a professional service, but what I got was carelessness and a total lack of responsibility. I would definitely recommend avoiding Atlys for your visa processing. Spare yourself the hassle and find another option!

Worst Visa consultant

The website boasts all good stuff. Just do the visa fee payment and then begins the real experience. If you got any queries/concerns then forget about their response on their conceirge number, to get response on their chat service....it takes literally 2-3 hours for an executive to respond with answers and at last emails ???. Usually they don't respond unless you send them multiple reminders. They don't live up to their commitment at all. My whole plan got messed up because of delays from their end. Their policy says to refund if they cross their ETA. However in my case they even denied the refund. Their service end up in loss for me.Learnt my lesson.....will never go for these guys again.....WORST CUSTOMER SERVICES...... WORST VISA CONSULTANT.

Third class and zero knowledge

Very poor service from atlys. No customer service, no one available to talk, when leave msg says agent will come back in few hours . After submitting details of trip agent said no more documents or requirement needed, then disappear for 10 days no update left application as it is after 10 days new requirement comes in to provide ticket and hotel booking if you have applied 100's of visa you should know what documents needed for which country . Third class service better train ur agents first for customers. Japan visa refused due to lack of knowledge from atlys staff. Keep changing visa arrival dates as staff dont know the correct documents required , they keep disappear for 10 days no update Not recommended

Atlys is a scam

Atlys is a complete scam. You pay them an "Atlys fee," they collect all your documents, and then submit incorrect or incomplete visa applications. As a result, your visa gets rejected, which happened to me and several of my friends. They claim it's not their fault, but they won't even provide proper reasons or take responsibility for their mistakes. Worst of all, they refuse to refund the money after their errors caused the rejection. Avoid them at all costs—this company is just a bunch of frauds preying on people!

They are nothing but scammers!

I am absolutely furious with this company! I paid 18k for a France visa application, and it’s been over a week with ZERO response to my emails or messages. The customer service here is non-existent. I’ve reached out multiple times with no acknowledgment or updates. They took my money and are now completely ignoring me. This is the worst experience I’ve ever had with any service. Completely unprofessional and disrespectful. Do yourself a favor and avoid this company at all costs. They are nothing but scammers!

AVOID ATLYS. NOT WORTH THE MONEY

One of the worst services I have ever received. First, they add you to a WhatsApp group of four, and literally no one will respond to your queries. You have to chase behind them everyday regarding updates. The app asks you to apply for health insurance; Please don't do that if you are staying in another country. The embassy expects you to take the local insurance. I lost a lot of money in this. Finally, the itinerary prepared by Atlys members had so many errors, I have to rewrite it. NOT WORTH IT.

BAD BAD BAD Experience - False Commitments - No Response from Atlys Team

Atlys - Filled Mumbai forms for Ahemedabad VFS I had a visa appointment at Ahmedabad VFS and Atlys team filled form of Mumbai VFS. Reaching at VFS, we weren't allowed to proceed. We 3 had took day off from office and school. We had to pay at VFS for their premium service for all 3 of us. Even after multiple complains and reminders Atlys did not refund anything. No one is replying in WhatsApp group. No one pick up the phone.

Basically a scam

Took two hours to return a visa that gets issued immediately and then had the audacity to charge and additional $30 for apparently providing it early. Worst of all, they got the visa wrong misspelling my last name and my place of birth. Have so far been unresponsive when queried. I was forced to get my visa via another provider as it was time sensitive. Will hopefully get a refund. Would avoid at all costs.

cheating

they sent me fake via twice to take money when my friend checked in embassy the visa application was not yet granted to me its not legit and they are taking the money only no one care when asked they told its IT mistake that the visa approved actually it hasnt approved we are still waiting they refusing to accept the mistakes do not apply with atyls they are big time chaeters for money in the name of embassy fee

Visas should be A$50 no more

When getting and Indonesian visa you shouldn’t pay more than A$55 this company charged me $107 for two visas then wouldn’t release them until I paid a further A$82 as a “fee” once questioned what the fee is for they say simple “admin” but don’t actually do anything……. Keep searching for a company that doesn’t charge you a fee as there is no “admin” involved 😡😡😡

Incompetent company and doesnt refund money

I have applied for singapore visa via them and was said that embassy cancelled the application lol My brother and his wife applied for dubai visa that time also they said embassy cancelled the application and they didnt issue any refund because according to them it is not their refund policy. “Atlys is Scam”

For online visa ok

Not ok for Europe , uk , usa and other biometric based visa . They never check document uploaded , embassy data for processing time , if you are a frequent busy traveller don't go for they , they give misinformation a lot , you can even get visa after dep date .. total waste of money .

Very bad experience

Please be aware: This website is not real and not trusted A group of dishonest people took my money without showing clear information in their website and they are refusing to return the money back. They took my card details and my money already report to the bank about them

Scam

Scam scam scam this sight has a New York address but accepted my application for a via between my location and Asia! Took my money! Don’t even go here! Danger danger danger. Hate thes scammers. They also have my passport details! Seriously concerned!!!!!!!

Their service seemed unreliable to us.

Their service seemed unreliable to us. After taking our passports, we waited nearly a month, only to find out they hadn't submitted the visa applications. It was hard to get in contact with them, and their phone numbers changed frequently.