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Zendesk.com Ocene - 6

2.5

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50

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zendesk.com
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Zendesk.com je 1 od 0 najboljših podjetij v Programska oprema na RealReviews.io

Ocene strank

Razvrsti

  • Razvrsti po:
  • Po relevantnosti
  • Po datumu
  • Po oceni (od najnižje do najvišje)
  • Po oceni (od najvišje do najnižje)

Povzetek

Zendesk.com ima 2.5 - zvezdni ocenjevalni sistem od 6 ocene, ki označuje nizko raven zadovoljstva strank!

  • 5 zvezdic

    18%

    1 ocene

    1 ocene

  • 4 zvezdic

    16%

    1 ocene

    1 ocene

  • 3 zvezdic

    0%

    brez ocen

    brez ocen

  • 2 zvezdic

    33%

    2 ocene

    2 ocene

  • 1 zvezdic

    33%

    2 ocene

    2 ocene

  • Recenzie z iných krajín:

  • C

    Chris Ortiz

    1 ocene

    United States

    Having a full team working together for our

    Having a full team working together for our success has been a big help to the company. Ilsa is a great CSM.

    • Translation language

    0 komentarji

    Odgovarjanje na Chris Ortiz

    Komentar mora imeti vsaj 10 znakov.

  • S

    Strokes

    1 ocene

    Zendesk chat is really good

    Zendesk chat is really good for business. I like how easy it is to use, especially for live chat. The interface is simple and doesn't cost too much.

    • Translation language

    0 komentarji

    Odgovarjanje na Strokes

    Komentar mora imeti vsaj 10 znakov.

  • N

    Nikita

    1 ocene

    Zendesk's user experience is awful

    Zendesk's user experience is awful, it's hard to find anything while setting up support. No wonder folks offer services to set up Zendesk support pages. This shows Zendesk can't figure out their service or doesn't care about customers.

    • Translation language

    0 komentarji

    Odgovarjanje na Nikita

    Komentar mora imeti vsaj 10 znakov.

  • R

    Ryan

    1 ocene

    This support company is a joke.

    This support company is a joke. They have automated messages so you're not actually speaking to anyone. They cannot give you any information. Pointless support team says it all, though less than 2 stars.

    • Translation language

    0 komentarji

    Odgovarjanje na Ryan

    Komentar mora imeti vsaj 10 znakov.

  • M

    Mike

    1 ocene

    I gave this company a shot back in 2021.

    I gave this company a shot back in 2021. They never answered my questions and missed the sales call. No worries, I chose Intercom instead. In 2024, I thought I'd try them again for more ticket-like features. Same problem—no replies, no answers to questions, and their pricing feels way too high. Eventually, I connected with a sales rep who pitched me "unlimited brands and help centers" on an Enterprise plan. I agreed because the price seemed reasonable. Turns out, I only got 5 brands and 5 help centers. It felt like a bait and switch. When I tried to voice my concerns, I got a snarky reply from Adrian Miranda, and when I responded, I heard nothing back. They really need to improve their leadership.

    • Translation language

    0 komentarji

    Odgovarjanje na Mike

    Komentar mora imeti vsaj 10 znakov.

  • P

    Pablo Garcilo

    1 ocene

    Our company decided to leave Zendesk

    Our company decided to leave Zendesk due to the poor customer support we got. We won’t return for a long time!

    • Translation language

    0 komentarji

    Odgovarjanje na Pablo Garcilo

    Komentar mora imeti vsaj 10 znakov.

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Ocena na drugih spletnih mestih

  • Trustpilot

    1.7

  • Sitejabber

    3.2

  • Reviews.io

    1.5

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Zendesk.com je 1 od 0 najboljših podjetij v Programska oprema na RealReviews.io

O Zendesk.com

Zendesk offers Help Desk Software featuring ticketing and knowledge base functionalities, accessible online without requiring downloads. Their mission revolves around simplifying business complexities and fostering seamless connections between companies and customers. Through their platform, Zendesk empowers businesses to elevate ordinary customer interactions into extraordinary experiences. Recognizing the significance of customer-centricity, Zendesk strives to enhance shared customer experiences, ensuring they are devoid of pain points and friction. Their commitment to improving customer interactions reflects a belief that life is enriched when encounters with businesses are smooth, helpful, and devoid of obstacles.

Key Details:

  • Location: The company is headquartered in San Francisco, California, United States.
  • Founders: Zendesk.com was founded by Mikkel Svane, Alexander Aghassipour, Morten Primdahl.
  • Foundation Date: The company was established in the year 2007.

  • Translation language
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