Zadarma.com Ocene - 13

Після створення акаунту необхідно купити віртуальний номер.

Після створення акаунту необхідно купити віртуальний номер. Але все починає псуватися на етапі оплати. Мінімальний термін оплати - 3 місяці. Після оплати документи, які ти надіслав, не підходять, навіть якщо їх добре фотографувати. Причина - низька якість зображення. Висновок: гроші забрали, номер не надали. ШАХРАЇ. Бот постійно посилає одні й ті ж посилання.

Having worked closely with our development team

Having worked closely with our development team, I find that Zadarma’s API stands out among those I’ve used. The documentation is easy to understand, and connecting it with our current systems was quite simple. We've managed to tailor our call handling to better meet our needs. The API helps us automate many repetitive tasks, giving our team more time to concentrate on crucial matters. It’s been a significant time-saver.

Zadarma's call forwarding feature

Zadarma's call forwarding feature has really changed how I handle business calls. Now, my phone system feels like a mobile command center. It's such a relief to know that I won't miss any important calls anymore.

Frequent client calls were often disrupted by bad call quality

Frequent client calls were often disrupted by bad call quality. Zadarma’s SIP trunking provided consistently crisp calls, improving relationships and keeping communication seamless.

Lookin at my call details

Lookin at my call details with Zadarma gives me grate tips on how to talk better with my customers. Their service is like a secret guide to makin my business run smoother.

Using zadarma means one less ting

Using zadarma means one less ting to worry about in our daily operations. their tools are user-friendly and just work—exactly what we need in a busy work environment.

We do a lot of calls overseas, and Zadarma

We do a lot of calls overseas, and Zadarma has really helped us save quite a bit. The prices are much better than what we used to pay with our old provider, and the sound quality is still really good. I can’t tell the difference between calling someone nearby or far away. It's made keeping in contact with our clients around the world a lot simpler and more budget-friendly.

We were worried about call quality on slow connections

We were worried about call quality on slow connections, but Zadarma turned out to be quite dependeble. Even if some team members use weak Wi-Fi spots, the calls stay clear and steady.

The real-time call statistics have significantly enhanced our ability

The real-time call statistics on their dashboard have significantly enhanced our ability to make informed, data-driven decisions, contributing to improved efficiency and performance in our business operations.

This customer service experience was really disappointing.

This customer service experience was really disappointing. I inquired about their WhatsApp Business support, and the response was unhelpful, just saying, "Ask them I don't know." Even after I pointed out a resource on their own site that could help clarify, the response was indifferent, just asking if there was anything else they could do. It's frustrating when customer service doesn't even introduce themselves or ask how they can assist. It reflects poorly on the company's professionalism. This experience with Yan alone has pushed me to look for alternatives. No matter how much a company spends on advertising, one unhelpful interaction like this can make them seem inexperienced and untrustworthy. It's clear that if I encounter any issues in the future, their customer service won't have the ability or willingness to assist.

Avoid this company at all costs.

Avoid this company at all costs. Dealing with their customer support is a nightmare. They demand a barrage of documents only to reject them without explanation. They nonchalantly disconnect existing numbers and promise refunds without any justification. In fact, the only useful advice from their support was to seek services elsewhere. Save yourself the hassle and look for a more reliable company.

This service is unreliable and lacks

This service is unreliable and lacks accountability. Despite being assured of completed verification after payment, I'm now facing the need for re-verification, and the system is dysfunctional. Customer support seems more interested in brushing off concerns than providing effective solutions. If you're up for wasting time, money, and dealing with unnecessary headaches, this platform is for you.

I've been using the free version of the CRM

I've been using the free version of the CRM for a couple of months now. Today, I tried to log in but was locked out. The support team told me that "You haven't paid for the PBX." There’s nothing in their terms of service that mentions I need to pay for PBX to use the free version of their CRM.