I initially ordered the items
I initially ordered the items in my size, but both sweatshirts turned out to be too small. I reached out repeatedly to inquire about the return process, but it took a whole month for a response from their customer service. Unfortunately, I never received any return instructions or a way to resolve the issue. In the end, I took matters into my own hands and sent the items back to the shipping company using the label I found. Despite mentioning this to their customer service email, I still haven't heard back, even after another month. The customer service has been absolutely dreadful.
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