Whiskerdocs.com Ocene - 7

WhiskerDocs is a good company.

WhiskerDocs is a good company. The supervisors help you grow. Shifts are 4 to 6 hours, and you can choose phone, chat, or both. The hardest part is understanding people, handling multiple chats, and dealing with angry clients. Despite working from home, there are downsides. Sometimes you get scheduled for hours you didn't agree to. The pay is lower than other companies. You use your own computer, which isn't great. The software can be frustrating, crashing or refusing to load. With time and better software, many issues may improve or disappear. If you want to leave clinic work or earn extra money, give it a try. You'll learn a lot and help many pet owners.

Great service that makes us feel at ease about our pet.

Great service that makes us feel at ease about our pet. The team is really knowledgable and always listens carefully to our worries and takes care of them. They even check in with us, which shows they really care. This is one of the big reasons we picked the insurance we have for our pet. Always a good experiance!

Every time I call whiskerDocs

Every time I call whiskerDocs, it really helps! Getting advice from a professional about whether you can wait for your vet visit or if it’s an emergency saves both time and money, and also reduces the stress for my pets. Thanks for being so helpful!

So helpful and knowledgeable!

So helpful and knowledgeable! Thanks a lot for your help!! I'm glad I was recommended to this service!

Highly valuable guidance and reassurance

WhiskerDocs has proven indispensable with my PetsBest insurance. During a weekend when the vet was unavailable and my pet Max got stung, WhiskerDocs emerged as a critical late-night support system. While not meant for diagnoses, their practical guidance and reassurance were immeasurable, expertly directing my actions. In times of crisis, they excel by providing essential assistance – a tool no pet owner should be without.

I really enjoy using this service because

I really enjoy using this service because it allows me to speak with a vet technician when I’m concerned about my pet’s health and need a quick opinion on my worries. It’s not a substitute for a vet exam, and it can’t diagnose or offer a precise cure for symptoms, but it definitely helps ease the mind of pet owners. Overall, I’m pleased with this service.

This company is the most chaotic and poorly run place I've ever worked.

This company is the most chaotic and poorly run place I've ever worked. The management is a MESS. They believe that pet poison control isn't capable, so they avoid telling anyone to call them and also discourage referring to an ER unless the pet is clearly showing signs of toxicity. They act like they know it all (they don't) but don't provide the necessary resources in many cases. Problems will always end up being your fault, even when it's obviously theirs. They refuse to take suggestions, recommendations, or any feedback. Management is petty, unhelpful, and unwilling to step in during high workload times. Be ready to be overworked and not valued or respected.