PlushRugs.com Ocene - 24

This rug, crafted from 100% New Zealand

This rug, crafted from 100% New Zealand wool, strikes a harmonious balance between modern and traditional aesthetics. The blend of muted blue and teal flowers, coupled with the tobacco hue, promises resilience against dirt. While the online depiction aligns closely with reality on cloudy days, abundant sunshine imbues the rug with a trendy distressed vibe. The medallion and geometric flower pattern, avoiding whimsy or Asian motifs, appeals to both classic and contemporary tastes. The true charcoal and tobacco tones, devoid of excessive warmth, contribute to a timeless appeal. Despite minor shadowing, the overall effect is a delightful compromise, pleasing even the discerning eye. Kudos to the informative customer service for addressing concerns and ensuring a satisfying purchase experience.

Prompt shipping and appreciated

Prompt shipping and appreciated the updates. Tracking personalization would enhance the experience. The rug's uniqueness stands out, though colors appeared lighter and subtler online. The competitive pricing after extensive comparison adds to the positive perception of the company. Overall, satisfied with the purchase and pricing strategy.

I really like the rug I got from Plush Rugs!

I really like the rug I got from Plush Rugs! It's even nicer in person than in the pictures, which is rare for me to say. Plus, it arrived earlier than I expected. I'll definitely consider buying more rugs from them in the future.

Okay, let's talk about this rug

Okay, let's talk about this rug love-hate relationship. The rug itself? Absolute stunner. Quality and workmanship? Off the charts fantastic. Now, buckle up for the delivery drama – Fed Ex, you're on the hot seat. I played the waiting game all day, thanks to a bunch of phone calls telling me, "Hey, your rug's on the way, just hang tight!" Well, guess what? It never showed up. No heads up, no notice – nada. It just magically appeared one day, and I was left in the dark. But hey, credit where it's due – the rugs are a feast for the eyes. Just wish the delivery dance wasn't such a hassle.

Alright, gotta spill the tea on

Alright, gotta spill the tea on this rug situation. Ordered this gorgeous rug, right? But hold up, the color was playing games with me. Supposed to be bronze, ended up looking more like Shrek green. Not the vibe I was going for, so had to bounce it back. Shoutout to the customer service, though – they were on it! Quick as lightning. Sent them a message about the return, and bam, got that return label in my inbox faster than my morning coffee brews. Good on them for handling the return game like pros!

The company's representative was

The company's representative was really good at listening to what I wanted. She was patient and professional in helping me make a decision.

Appreciate the rug, yet a bit concerned

Appreciate the rug, yet a bit concerned about the noticeable sun exposure on the back. Despite this, not planning to return it.

I had a nice time dealing with the Plush Rugs company.

I had a nice time dealing with the Plush Rugs company. I ordered a rug from one of their suppliers. When it arrived, the color was a lot lighter than in the picture on the website. The operations manager told me that this can happen because of lighting and differences in batches. Without any hassle, he let me return the rug with free shipping and gave me my money back. I will surely work with Plush Rugs again.

The experience was just amazing

The experience was just amazing thanks to Lindsay Hickock. She was so nice and helpful! Although I had to cancel my order, Lindsay's service made it all worth it. I stumbled upon their site randomly, but I'm glad I did. They have such beautiful rugs, especially the Southwestern ones, and the prices are great!

I got my order on time, and it wasn't too pricey.

I got my order on time, and it wasn't too pricey. I'd been hunting for this rug size for ages. It's a really nice rug with unique colors and a thick weave. I was happy to find it. The packaging was good. I worried it might come dirty, but that wasn't a problem.

The carpet is pretty and looks like

The carpet is pretty and looks like the pictures online. Waited a few weeks. Lost one star because of the delivery. Used FedEx freight. Only one person, the driver, struggled with the 90 lb carpet. Left in the driveway. Luckily I was there and moved it myself.

I got my lovely area rug and knew

I got my lovely area rug and knew I made the right choice. The colors and design were vibrant, and it fit perfectly in my hallway. When I unrolled it, the rug was nearly flat and stayed that way a day later. Would suggest RugPlush to anyone.

I had a problem with my order, and I

I had a problem with my order, and I was happily surprised when someone in this country picked up the phone. They quickly handled my issue and fixed it. My rug looks great and the team is wonderful!

Wow, the rug came sooner than

Wow, the rug came sooner than expected, which is great! But I kinda wished they put it on my porch instead of the driveway.

The company got a good range of

The company got a good range of nice and useful rigs. Ours arrived in just 2!days and really spruces up our outdoor spot!

Awesome customer service!

Awesome customer service! Rug was beautiful and shipping was fast. Thanks! If I need another rug, I'll be back for sure.

Delivery was quicker than expected.

Delivery was quicker than expected. The rug seems of good quality. It has a border color different than the interior. I didn’t expect the interior color, but I get it’s hard to show fabric colors perfectly. Overall, I'm quite satisfied.

I found a carpet runner that

I found a carpet runner that matches my big rug here. It was stopped elsewhere. I took a chance on PlushRugs. Website was easy. Ordering went smooth. I got timely email updates. Delivery was easy and quick. Best of all, it was on sale!

The rug's appearance differed significantly

The rug's appearance differed significantly from the website, necessitating a return. The return process remains uncertain regarding costs. The assistance provided by the lady was appreciated, yet pending financial clarity may heavily impact my overall experience, potentially leading to a low rating.

Okay, so here's the deal

Okay, so here's the deal – not vibing with this rug company. Had to return a rug 'cause I goofed on the size, and all I wanted was to swap it for a bigger one, right? But nope, they hit me with the no-credit bomb. Apparently, there's this restocking fee, and I gotta wait until they physically get the rug back before I see any credit action. Bit of a bummer, if you ask me.

Still waiting for a reply from customer support

Still waiting for a reply from customer support about the difference between the color I picked on the website and the picture shown, as they don't match. I hope to get a fast response and fix for the issue. Will update the review if or when this gets sorted out.

The rug didn't match the online picture

The rug didn't match the online picture, leading to a return. The return process's cost remains uncertain, and if it turns out to be substantial, my overall experience would be rated poorly. However, the assistance provided during the return was satisfactory.

They took my money but didn't

They took my money but didn't have what I wanted. They said it would ship soon, but then I found out there's a problem with their warehouse, and now my order is on backorder. I really needed this product, and now I don't know when or if I'll get it.

Currently awaiting my order,

Currently awaiting my order, which is currently out of stock. The pre-payment system raises concerns, as I haven't received the item yet. A notification upon restocking and prompt shipping would be appreciated.