Noon.com

The delivery service is really quick and always on time. The products are high quality and priced reasonably. They did a great job!

I jus shopd on noonn had a pretty gud experience. The websit was alrite to navigate n had a lot of products to choose frm. The prices were gud too. I evn got a 15% off coupon code. But the delivery service was great, my order came quick n in perfct condition. I also likd their return n refund policy it was easy. Overall, I would recommend noon.com for anyone lookin for a convenient n reliable online shopping experience.

This company is good, but I had a problem. I bought a new Galaxy S21 but the cable didn't work. After changing it, it was fine, but not amazing.

After having positive experiences with genuine products online, I started relying on them. But recently, I bought two phones on sale that turned out to be either refurbished or open box, with swapped original items, and there was no mention that they were refurbished or renewed. Noon should take action against the seller who sold these misleading products.

Yur th worst app I've evr seen. U guys r th worst ppl I've evr bought from online. Ur communication skill is garbaj, ur drivers r garbaj, unfortunatly, n u guys r vry untruthful ppl. Vry, vry disapointed. I bought smthng from u online, wich turn out 2 b fake n difrnt 2 th pics I bought, n u've bin dragging me on 4 nearly a month, going n coming, going n coming, n when I opend th package, it waz garbaj. So now he's asking me 2 repack it n snd it back, n th driver iz a vry rude, unfortunatly. I'm vry disapointed, but not surprisd, knowing it's noon. Uttrly disgusting n not recomndd 2 anybody.

This company feels shady, not reliable, and doesn't fix issues when you bring them up. They won't give your money back if you cancel something, instead they push you to spend it on other stuff. My cash wasn't given back, and someone used my iTunes card without permission. They couldn't figure out who did it. Dealing with them is super frustrating. Their responses are just canned, without real investigation.

I got my order recently. When I opened the box, there was only the phone and charger. No cover, no screen protector, no SIM ejector, no hands-free. I contacted Noon, but they didn't understand me. Noon's agents are too much liars. They offered me 25Aed for all missing items, which isn't good. Why do you do like that? Very bad. I'm very disapointed.

I gave them the correct address, but the delivery guy went to the wrong place that I never mentioned. I had to cancel my order. The delivery person was from Pakistan and was rude, using inappropriate language. I felt very disappointed. Even though I canceled the order, it's still showing as being processed. I'm really unhappy about this.

90% times I enjoy Noon services, but this time it's very disappointing to see a delayed delivery message and a delay of 24 to 48 hours during holidays when it's understood that most people need to travel. And if you complain, it takes two days to fix, so what's the point in fixing then...

The delivery guy called once but didn't answer. Then he called again with a missed call, just for show. No follow-up from customer service. Even after informing them I'm traveling tomorrow, I still didn't get the product. Disappointed with the delivery and won't order from noon.com again.

This company's attitude is utterly disrespectful. They seem uninterested in fixing issues. You either accept their shady actions or they ignore you completely. They reply here on Trustpilot but don't do much else. Their online shopping customer service is the absolute worst.

So bad and fake and worse customer service they will get your money from appliance and you will never get exchange or return and will take 1 month to wasting your time Don’t buy from them there the worse

I had a bad experiance with noonfood on the app. I ordered food and canceled quickly, but I didn't get my money or food back. I wouldn't suggest using it.

I'm all hyped up for an express delivery of my shiny new washing machine, right? Got a message saying it's coming on December 6th. Cool, cool. But hold up, 4 pm rolls around, and no washing machine in sight. Call up customer service, and they hit me with a "shipment's not today" bomb. What in the world, right? From 4 pm to 11 pm, I'm stuck on the phone, and all I get is a whole lot of "SORRY." They promise a supervisor call-back, and guess what? Midnight strikes, and still no call. They tell me they're in a "meeting" at 10:30 pm. Midnight meetings? Seriously? Worst customer service vibes, and they're just pros at raising complaints and telling me to chill for 48 hours. Hey, how about updating that website of yours with accurate delivery info? If you can't swing the service on time, just don't tease us with it. Simple, right?

🚨WARNING: Noon Scammers! 🚨 I want to warn everyone about a terrible experience I had with Noon. I ordered a MacBook on September 27th, and when it arrived, it was clearly used—two sticker marks and a screen that turns purple when off. Noon refused my return request after just 2-3 days and sent the broken laptop back to me. I’ve tried resolving this with their customer service countless times, through calls and complaints, but they’ve ignored me and refused to take responsibility. This is blatant fraud, and Noon is clearly disrespecting the laws and traditions of the UAE. I've even filed a police criminal case against Noon and plan to take them to court. Everyone, please be cautious and spread the word about Noon’s unethical practices. Fraud has no place here, and I am committed to ensuring justice is served.

Oh, what a headache! Ordered a washing machine on Nov 27, and it was supposed to be delivered by the 29th. But guess what? It's MIA. Seller claims they handed it over to Noon on the 27th, but when I called Customer Care, it's like they're playing hide and seek with my washing machine. No idea where it is! Customer care? They're as clueless as I am. Can't track the shipment, can't contact the courier team – basically, they're giving me the runaround. Raised a complaint and requested a call back, but it's like my pleas are falling on deaf ears. Seven calls yesterday, and all I got was the same "wait and see" response. Worst customer care experience ever. If anyone can expedite this delivery mess and get my washing machine here pronto, that would be awesome!

Subject: Item ID NAEG60056485346-1. Unjust Warranty Rejection by Seller on Noon (Seller name: C K R Electronics) I recently bought a phone from this seller on Noon and I’m very unhappy with how they managed my warranty request. After just a few weeks of gentle use, the phone, which is meant to be waterproof, stopped working. But when I asked for warranty service, the seller refused, claiming the phone had water damage. This is both annoying and unjust, as the phone has been hardly used and never exposed to water. Also, the phone is advertised as waterproof, so this denial seems unfair. I hope Noon will make sure sellers stick to the warranties they offer and treat customers properly. I look forward to a quick resolution.

it was supposed to have this Noon warranty thing, but then all of a sudden, they changed their policy! Can you believe it? They're making me take the fan myself to the service center to get it fixed. Like, what the heck? Before, they used to come pick it up, but now it's all on me. And they don't even care about their customers, man. They're just focused on making money. And get this, every time I call customer service to complain, I gotta say the same dang thing over and over again. And they promise someone will call me in 48 hours, but even when they do, it's just the same old story. I ain't ever buying from Noon again. They don't sell good stuff anyways. My fan's been fixed like three times and it's still messed up.

I am extremely dissatisfied with Noon's service; I wouldn't even give them one star. I ordered a perfume for same-day delivery on 27th Dec, but faced a bizarre situation. The delivery guy claimed my location was 3 hours away, even though my colleagues in Sonapur, Dubai receive their orders promptly. After a confusing conversation, he revealed he was on a bicycle, not walking. Despite sending my location multiple times, I'm still awaiting my partially paid order. Customer service hasn't provided any solutions, and I doubt I'll receive my item before my 29th Dec evening flight. This will be my last time shopping with Noon. The app needs an upgrade to fix map bugs and address locator issues.

I bought a Samsung Galaxy S24 Ultra from Noon for 3175 AED, but it turned out to be faulty. Returned it, but they sent me the same phone back! Didn't even open it, just returned it again. Been chasing their customer service for five months now (Ref no. 6599182). Every time, same story—no proper answers, calls dropped halfway. Now they're telling me the return period is over and I can't get my money back. Seriously? This is beyond frustrating. Got all the emails and call logs to prove it. Each call took 30 minutes but still no resolution. Noon’s customer service is a nightmare. Won't be buying from them again. Just want my money back!

I bought this LG OLED TV on October 1st, and it never turned on. After many tries, I finally got the warranty claim approved by LG on October 19th. On October 22nd, I sent the approval report to Noon, but they still haven't given me a replacement. Every time I call, they say they're "checking approval with LG," even though it's already approved. It feels like they're just giving me the runaround. I'm really frustrated and disappointed. I just want my replacement TV or at least some honest communication. Think twice before trusting Noon with your money—they seem more interested in stalling than actually helping.

Went to a Raiders game, and while the team spirit was through the roof, something felt off. It's not the players—they're giving their all. But the management? Not so much. Feels like they’re not backing up the team as they should. You can see it in how the players interact, sometimes looking a bit lost or frustrated. A little more support from the top could really boost everyone's morale and performance. Just some timely feedback and listening to concerns might make a huge difference. Still love the Raiders, but I wish the management would step up their game. Small changes could make a big impact.

Man, I gotta share my experience. Bought a scooter from this site, and it was a total mess. They don't even have their own service center! Had to go to some random local market to fix it. I mean, if I buy something from them, shouldn’t I get proper support? Turns out, there's no warranty on the scooter. How is that even possible for an electronic item? Used it for just 5 months and it’s already broken. Seriously, for something worth $1200, you’d expect better. I’m never buying anything from them again and would definitely not recommend it to anyone. Worst online shopping experience ever.

Man, let me tell you about my experience with Noon. I ordered a PS5, right? They delivered an old version on August 20, 2024. When I tried to return it, they flat-out refused. No return policy, no management to talk to—just a call center that sends you in circles. Emails? Useless. Google reviews? Waste of time. They don't care about customers, just your money. Seriously, if you want to avoid headaches, stick with Amazon. At least they respect return policies and consumer rights. Noon is a nightmare if you ever need a refund or warranty. Save yourself the hassle and shop elsewhere.

I got a phone from Noon a few months ago, and it was working fine until the screen started acting up. After just four months, the screen completely died. I reached out to their customer service for a warranty claim, and they took my phone for repairs. When I got it back, not only was the screen still not fixed, but the back was cracked too! Tried to get some help, but nobody seemed to care or take responsibility. Honestly, their products are poor quality, and their service is even worse. It's like they don't care about their customers at all.

I needed a MacBook urgently, so I paid extra for same-day delivery from Noon. Hours went by, and my order still just said "confirmed." It was frustrating, especially since this wasn't my first bad experience with them. I keep hoping they'll improve, but it’s always the same story. If you’re spending a lot of money, you expect better service. Noon, come on, if people are paying for something extra, make sure it actually happens. After this, I don't think I can trust Noon anymore. The prices might be good, but the hassle just isn't worth it.

Ordered a gadget from Noon, excited to get it, but what a mess. Got a product that’s 500 AED cheaper than what I paid for. Tried getting help, but it’s been a nightmare. They just keep telling me to wait. It's been 10 days and still no solution, no feedback, nothing from the seller either. Feels like they don’t care about customer service at all. Frustrating, to say the least. Honestly, if you’re shopping online, stick with Amazon or just hit up Virgin Megastore. I found out later they had the same item cheaper. Noon? Not again for me.

Bought a Microsoft license on Noon, big mistake. They say it's a lifetime license, but you gotta activate it within 15 days. Who even reads the fine print? I missed the deadline and lost the license for good. No way to get it back, no warnings, nothing. It's super misleading. When you hear "lifetime," you think you have time, right? Nope. Felt really cheated and frustrated. It’s like they’re hiding this important detail on purpose. If you’re looking for software, find a more honest seller. Noon just isn’t clear about their terms.

I recently had the worst experience with Noon. On September 26th, I ordered a PS4 package worth 1050 SAR. Guess what? They sent me a photo frame instead. Unbelievable! And to make matters worse, the delivery was late, and the delivery guy was incredibly rude. He even refused to bring my package to my doorstep. Can you imagine? I had to spend an extra 80 SAR on a taxi just to go pick it up myself. This is just ridiculous. Noon is definitely not trustworthy. If you're thinking of ordering from them, think twice. #NoonIsAScam

My experience with Noon has been the worst ever. They provide very irresponsible and bad-quality service online. I strongly advise people not to buy from Noon, as they do not resolve problems after delivering the product. I've been following up for the last 7 days, and they keep saying they need more time. It's been 7 days, and sitting in the office, they cannot resolve the problem. It's very frustrating. They gave us a manufacturing defective piece, and now they are not taking responsibility for resolving the issue.