Minisplits4less.com Ocene - 23

MiniSplits4less consistently does a solid job.

MiniSplits4less consistently does a solid job. Whether it's custom work or quick shipping, they're always reliable. However, if I could recommend a change, it would be to switch from South East freight to Fedex. I've had some problems, such as unexpected extra charges for using the liftgate. The driver came when I wasn't home, used the liftgate, and then I received a bill for more than $500 extra. Fedex, on the other hand, doesn't cause such problems.

The team at many splits for less is friendly.

The team at many splits for less is friendly. They describe the product well. The shipping is free, and it arrives quickly, which is nice for the customer. I bought a Cooper hunter mini split, and I’m happy. With how it works. Many splits for less is reliable and easy to work with. If you’re looking for a new item.

Had a good time ordering.

Had a good time ordering. Got everything on time. No issues changing my order to a longer line set for a little extra money. Got all the stuff for the job. Like the 18K sophia mini split system with ceiling cassette. Will tell others about it. Will order from them again for future installs!

Order shipped fast and got here in just a few days.

Order shipped fast and got here in just a few days. Great, but a line set for a two-zone was missing. I called customer service and was connected right away with a friendly rep. They sent out a 2nd line set by FedEx that same day. Nice people.

Amazing customer service.

Amazing customer service. Product arrived sooner than expected. HVAC Tech installed and was impressed with easy of installation and quality of product. Also, Unit is very silent. Remote is easy to comprehend.

The product description was

The product description was accurate, and I appreciated the ease of adding accessories as needed. The availability of documentation was helpful, and the shipment was well-packaged for protection.

Gud service, gud product

Gud service, gud product, works well, on time, everything as advertized! Have purchased 3 units so far. One bump in the road on the last unit and they handled it well. All is good at this time!

The representative was highly knowledgeable

The representative was highly knowledgeable, and ordering was effortless. Delivery was swift, and the packaging was secure. We'll certainly use their services again in the future.

Customer service was simple to deal with.

Customer service was simple to deal with. Maria was very good, she knew my order, informed me about shipping, and from order to delivery was 4 days for my 24,000 btu unit

Good service, I don't usually write reviews

Good service, I don't usually write reviews but I wanted to for this company. The customer support was amazing and realy helped me. The products had a fair cost too.

The packing was great, and all the parts arrived

The packing was great, and all the parts arrived, but the remote holder was missing. Once I set it up, it worked just fine, and connecting the WiFi was simple too.

I have worked only with Jenny Renaldo.

I have worked only with Jenny Renaldo. She is polite and quick in handling things. Always ready to help and very clear in communication. What else can you want?

The system was shipped promptly,

The system was shipped promptly, and the delivery was handled efficiently by RTL. The ordering process was straightforward, and everything proceeded smoothly.

Good price, and I was really glad to find

Good price, and I was really glad to find out that the cold-weather Hyper compressor was part of my estimate since I live in the Northern part of the states.

Ordering was simple.

Ordering was simple. The unit got sent on time and showed up a bit sooner than I thought. Instalation went fine. Really happy with how it all turned out.

Had just the thing I needed

Had just the thing I needed and getting it was easy with help from the smart workers. The delivery was real quick and cheap, hardly messed up my setup.

A awesome product and superb service at a fantastic price

A awesome product and superb service at a fantastic price! I bought three units and they all exceeded my expectations!

The customer support team is great

The customer support team is great, Jenny is very nice and super helpful to work with. I will definetly order again.

Nice company, nice service

Nice company, nice service, arrived on time at lower cost than others online. Would surely buy from them agian.

The products came fast and in good shape.

The products came fast and in good shape. I would surely purchase again from them and suggest Minisplits4Less.

The company has a nice

The company has a nice website with lots of options to choose from. The buying process is fast, and they delivered my equipment to my door promptly. I'll definitely consider using them again if I need anything in the future.

Sent exactly as stated, but you won’t

Sent exactly as stated, but you won’t receive any updates for 3-4 days. Shipping team was quick, boxes arrived without any dammage.

Do not buy from here.

We purchased a mini-split unit for our condo in Florida, following a recommendation from our condo board. They partnered with this company, ensuring us we’d get a great unit with installation handled by another so-called trusted partner. When the installation never happened due to other condo residents complaining of the quality of installation, our boxes containing this unit were never touched, never opened - and so we thought a refund would be simple. They refused to refund due to having passed their 30-day return policy - which was a fraud because this company knew full well residents were waiting for installation permits and the installation company to actually begin the work… which took a lot longer than 30 days. While I understand their policy, in these circumstances, they refused to provide the right level of customer service. Oh.. and by the way, if you think they’ll deliver to your door.. they won’t. We had to carry the boxes up to our 2nd floor condo ourselves. They left the boxes in the parking lot. Horrible service all around. Our fault for having trusted our own condo board - but still not impressed.