KeyMe Locksmiths

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I recently got some keys made

I recently got some keys made, and they had to be sent to me because the blank was pretty unusual. They arrived really fast, but unfortunately, they didn't work. They looked really close, but apparently, there was just enough of a difference to make them not work. I reached out to KeyMe, and they promptly apologized and issued a full refund without any hassle. It's fantastic dealing with a reliable company that stands by its products. Just to give you an idea of how tricky these keys were, I went to four locksmiths before finally finding one who had the correct blanks and could make working keys. So, these weren't your run-of-the-mill locks. I'll definitely turn to KeyMe for all my future needs.

Had a very good time with KeyMe

Had a very good time with KeyMe. The kiosk didn't have my key size, so they sent it by mail. My keys were late by a few days, and they gave me a refund right away. When the key came two weeks later, I offered to pay again, but they nicely said it wasn't needed. Exelent customer service.

Getting the keys made

Getting the keys made was a breeze, and it was lightning fast. I placed a big order, and they got it all done in no time.

The keys are fine, but not as smooth as the original.

The keys are fine, but not as smooth as the original. Sometimes I need to twist them twice to open the door. Can't recall the exact kiosk spot.

The company's website promises

The company's website promises upfront pricing, but I found they actually overcharged me. Although they managed to program a new key for my car, it only starts the car and doesn't lock or unlock it. I have to manually pull out the key from the worn key fob each time. Despite their 30-day warranty, they wouldn't refund my money for the faulty key. Customer service wasn't helpful either.

We found ourselves in a tight spot

We found ourselves in a tight spot at the airport around 10:30p, locked out of our car. Seeking assistance from Keyme, they promptly sent someone despite the freezing 15-degree weather. While the technician efficiently unlocked our car, the surprise came with the bill – a staggering $345, plus an extra 5% for using a credit card. Despite the company's website promising upfront pricing, we were taken aback. Complaints to customer service only yielded a meager $30 reimbursement. Disappointingly, their actions didn't align with their advertised transparency and left us feeling misled and overcharged.

I found myself in a lockout situation and

I found myself in a lockout situation and reached out to KeyMe locksmiths. While the response time was quick, the locksmith lacked expertise and proper tools. Despite a quoted $200 for the emergency, it took over two hours, my drill, and an unexpected $250 charge to open two locks. The cost, coupled with having to replace the doorknobs, made it an expensive and inconvenient experience. Opting for KeyMe locksmiths turned out to be pricier, more time-consuming, and less effective than alternative solutions. I cannot recommend this company for locksmith services.

My experience with KeyMe locksmiths was

My experience with KeyMe locksmiths was beyond disappointing. They irresponsibly damaged my store door lock, claimed inability to repair it, and vanished after promising to return the next day. Shockingly, they manipulated my employee into paying a whopping $729.29, never to fulfill their commitment. Opting for a different locksmith, I got the job done promptly for a reasonable $150. KeyMe's behavior was criminal, prompting us to report to both the BBU and the police. Avoid this company at all costs for your security's sake.

Arrived at the airport late, locked

Arrived at the airport late, locked out of the car. Contacted Keyme for assistance, and they sent someone promptly. The technician unlocked the car efficiently, but the shock came when presented with a hefty bill of $345, plus an extra 5% for using a credit card, blaming it on the weather. Customer service offered a mere $30 reimbursement, contradicting their website's promise of providing a price quote beforehand. Disappointing experience with misleading practices and unreasonably high charges.

Bad customer service

Order a key. It gave me an option to get a 2nd key for 50% off. They didn't send me the 2nd key. When I said something to them they immediately gave me a refund but didn't ask me how I wanted it resolved. When I responded I didn't what a refund I wanted the key. They responded with a code for 25% off. When I said i got that key for 50% off all they did was thank me for my feedback. I will not use them again.

SCAMMMM

Never Ever Ever Go Here!!! Absolute SCAM!!! Tried to get my car key duplicated and not only is it made off site they reference dealership prices when giving you your "dEaL" 60 discount to 40 bucks a pop. Go to Lowes they got me set in less then a minute for 6 dollars. KEYME SHOULD BE ASHAMED YOU SELLOUTS bet they have a deal with the dealership >=[

Tried out the KeyMe kiosk at Safeway

Tried out the KeyMe kiosk at Safeway for key duplication; both copies turned out ineffective. Moreover, the resultant keys are uncomfortably sharp, posing a potential safety hazard for users.