Found

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I really like the found app.

I really like the found app. As a young entrepreneur, it's been really helpful. Since I'm new to this business, there are weeks when I'm living paycheck to paycheck. The $2 cash deposit at local stores is cheaper than other money apps out there, except maybe cash app, but they've given me lots of trouble. The people at Found are really good people. It's not just a money app but an educating tool too. It's not just a digital bank. But a tool we can learn from. My only complaint would be the high cost of some premium features. I think you're charging way too much for that. Especially for us just starting out, like I said. But besides that, it's my favorite app.

I joined Found in 2022 when I weighed

I joined Found in 2022 when I weighed 250 pounds, having tried numerous fad diets and ineffective gym routines. Despite initial skepticism, I researched Found for potential solutions. While acknowledging there's no magic solution, Found's prescribed medications and personalized coaching services played a role in my weight loss journey. I managed to shed 59 pounds, currently weighing 191. Though I haven't reached my goal weight, Found has provided hope and significant progress. My experience with Found has been positive, and I appreciate the support they've offered in my weight loss efforts.

I've been on this weight

I've been on this weight loss journey with Found, and I gotta say, it's been quite the experience. Daniel, my coach, is top-notch—seriously, couldn't ask for a better guide. The pounds have been shedding, and I feel fantastic. The only hiccup? There's no maintenance plan once you hit your goal. It's a bit of a bummer because I’d love to have some guidance on keeping the weight off. Despite that, I wouldn't hesitate to start this journey all over again with Found. They’ve got the weight loss part down, just wish they’d help us stick the landing. But hey, it's been worth it!

You won't believe how awesome

You won't believe how awesome this has been! The team really knows their stuff, from the coaching to the doctors who pick just the right meds for you. I kicked off this whole thing at 206 pounds, and now I'm down to 164! It's been a wild ride, but a good one. The support system here is like having your own cheer squad. They get you, they really do. Every step of the way, it’s like they’re right there with you, cheering you on. If you're looking to make a change, this is the place to be. Huge thanks to the team for making it all happen!

I appreciate Found; it serves as my go-to

I appreciate Found; it serves as my go-to for managing my business account. Without a doubt, it offers a superior experience compared to the norm. Found aids in efficiently segregating and preserving taxes, asserting expenses, transferring funds, and more. It unquestionably deserves a solid 5-star rating from me.

Great success with found

I've been using Found for a little over a year now and have lost a little over 60 lbs so far with their assistance/guidance. I have struggled with my weight all my life, and they have made it easier to adhere to the program with their coaches and doctors to help you every step of the way.

I signed up with Found roughly

I signed up with Found roughly a year back. Having a real medical pro to shoot my questions to and getting quick replies really matters. The price is fair compared to other similar services. I've shed 30% of my body weight without going all-in on some extreme dieting approach.

My Time With Found Was Really Good At First

My Time With Found Was Really Good At First, I Signed Up And It Was Fast Then I Was Ready To Start. The Medicine Took A Bit More Time To Arrive But Other Than That The Group And Chats Were Great. Everyone Helps Each Other. No Judgement And That Means A Lot To Me.

They're pretty good.

They're pretty good. They answer fast. Text and email help a lot! It's a big deal! I'm so tired of calling docs and pharmacies for med mix-ups and delays. Once, my 30-month supply came 30 months late! They're caring when they reach out.

My care team is quick to respond

My care team is quick to respond, kind, and patient while I go through my health path. They listen well and make sure I understand everything clearly. I feel supported every step of the way. Thank you!

They contact me every month to check that everything is fine.

They contact me every month to check that everything is fine. The product they offer has really helped with my food cravings and I have lost weight. I’m happy I found them.

The company has helped a lot at the start of my weight loss path.

The company has helped a lot at the start of my weight loss path. The doctor and counselor are kind and truthful with good advice. I also enjoy hearing from other members!

They help me with my journey and if I have any

They help me with my journey and if I have any questions or worries, they always respond fast and clearly. They are very easy to reach and support me whenever I need.

I'm content with my experience with Found.

I'm content with my experience with Found. They've answered my questions promptly and sent my meds quickly. No problems so far, and I'm satisfied.

I have found that this company has really supported

I have found that this company has really supported me with my weight loss goals. I also like picking up new healthy habits along the way.

I am happy with the outcomes I've had while being on this plan.

I am happy with the outcomes I've had while being on this plan. My weight has dropped and has stayed down throughout my time on the plan.

I truly value working with my Found provider

I truly value working with my Found provider, who has knowledge and insight that my regular doctor lacks.

It’s alway nice going there!

It’s alway nice going there! Doctors get back quick, coaches help out, super nice, and ALWAYS honest.

The coach was fantastic!

The coach was fantastic! He made things easier and was great to talk to when I needed it. I found some useful tools too.

I've been using this program

I've been using this program for a month now, and honestly, my experience hasn't been great. The first provider I talked to was pretty rude and didn't even bother to read my file. On top of that, my prescription got delayed, and somehow my copay was double charged by mistake. For what this service costs, you'd expect better. Customer support is super slow, and when they finally respond, it's like talking to a robot—no empathy at all. It's been a nightmare, and I really regret spending money on this. Just wish I could get my money back because the support experience has been awful.

The company needs to improve

The company needs to improve its customer service. When I told the agent about the app taking a while to load, they didn't really try to understand my issue. Instead, they just suggested I get a new phone and update the app. But I already have a new phone and the app is up to date. It's frustrating that they didn't delve deeper into the problem. The app consistently takes about 30 seconds to open, so it would be great if they could work on fixing this issue.

I feel let down by Found.

I feel let down by Found. I handed over $600 but got nothing in return. When I reached out for a refund for the extra $348 charge, they brushed me off, giving me only $80 back and keeping the rest without a second thought.

I couldn't believe how bad

I couldn't believe how bad this experience was. Right from the start, things went wrong. It took forever just to get an appointment, wasting my money on a membership while waiting. The appointment itself went okay, but after that, it was like they disappeared. I waited another week for a treatment plan, then another week for the medicine. Meanwhile, another monthly fee hit. My insurance denied the medication, so I asked for a prior authorization. A week later, they said they were working on it. Denied again. I asked for a different medicine, heard nothing for over a week. Finally, they sent the second medicine, which was also denied. Again, no prior authorization sent to my insurance. After 2.5 months and $300, I had nothing. No way to contact anyone directly, just useless customer support. To top it all off, they charged me $215 for an "office visit" without warning. I got an email thanking me for paying. Just terrible.

I decided to try Zepbound

I decided to try Zepbound through Found, but it was a disaster from start to finish. I made sure Zepbound was covered by my insurance before paying the $200. Joined Found and waited over three weeks for a video call with the doctor. The 30-minute call happened, and he prescribed Zepbound but ignored my reminder about the pre-auth requirement. He assured me his team would handle it, but they never did. A week later, I contacted my insurance, and they confirmed no pre-auth had been submitted. Despite multiple follow-ups, I got a message claiming Zepbound wasn’t covered, which was false. They charged me $30 for the call and then slapped on a $335 claim for an office visit. I asked to cancel and supposedly got a partial refund, but never received the prescription. This company is a nightmare. Avoid at all costs!

I'm disputing the billing

I signed up for a membership, paid $39, and shared my insurance info. Had a quick telehealth chat on March 24, 2025, with a doc that barely took 11 minutes, and yeah, they recorded it. After waiting over two weeks, my meds hadn't arrived. I kept asking Found what was up, and they said there was some serious holdup. When I asked for the pharmacy name, they told me compounded meds were being discontinued, so no shipping date available. Made me wonder why Found’s still taking patients if they can’t deliver meds. Got an EOB from my insurance showing Found charged a complex visit code for $335, though my call was short. I ended up paying $187 toward my deductible and $189 for meds I never got, plus the membership fee. After lots of back and forth, I got a refund for the meds, but now I'm disputing the billing.

Really troubling time

I had a really troubling experience with a weight loss program that I need to share. They charged me a hefty fee, but things went downhill fast. They canceled my membership without asking me first and kept the money, which was frustrating enough. But the worst part was the medical side of things. I have stage 2 Parkinson’s disease, and the doctor they assigned to me prescribed medication that could have seriously worsened my condition. Thankfully, my regular neurologist caught the mistake in time. This company claims their doctors are weight loss specialists, but my experience suggests otherwise. I’m taking action to report them for these concerning practices. If you're considering them for weight loss, I'd advise caution and maybe steer clear.

I can't believe how frustrating

I can't believe how frustrating this has been. It took my provider two whole months to finally listen to my request about changing my medication. They charged me for the current medication, then a couple of days later, they switched it to the one I wanted and charged me again. When I asked for a refund for the first charge, since I didn't even use that medication, the support staff decided to cancel my new medication instead, without even consulting my doctor. Now, they're sending me the old medication again. This isn't just wrong; it’s potentially harmful for patients. How can they mess up so badly?

I’ve been having a really

I’ve been having a really frustrating time trying to get my $129 back after canceling my membership. I've sent five emails hoping to hear from someone, but all I get are those automated replies saying they'll respond in 24 hours. It's been more than five days, and still, nothing. No calls, no emails, no refund. I’m seriously at a loss here, with no other way to reach out and talk to a real person. If you're considering this company, think twice, especially if you value your money. It's been a pretty disappointing experience, and I wouldn't want anyone else to go through this hassle.

I gotta say, this service

I gotta say, this service has been really frustrating. My account was charged, but I haven’t heard a peep from my doctor. The program just doesn’t work for me. And the worst part? You’re expected to keep paying every month even if it's not helping. I tried reaching out to a counselor with the link they gave me, but it kept showing an “error” message. I haven't heard anything from my doctor since he upped my dosage, which feels super unprofessional. I’ve reported all these problems, but nothing’s changed. Honestly, save your money and look for better options out there.

I tried this service and

I tried this service and honestly, it was a nightmare. First off, the prices are ridiculously high. I decided to leave the program for a bit, but when I wanted to come back, they wouldn't even let me sign up again. Customer service is a complete joke. You can never reach anyone when you need help. It takes days to get any sort of response, and when you finally do, it's always a different person who has no clue about your previous issues. It feels like you're just going in circles with no resolution in sight. Honestly, it's just not worth the hassle or the money.