GoZoek.com Ocene - 12

I reached out to ZOEK marketing

I reached out to ZOEK marketing with the intention of canceling my monthly plan. However, my experience with Bernardo/Bernie was enlightening. He provided detailed information about the enhancements they made for my small business. During our conversation, he guided me through my Wix website, demonstrating how to access my website's analytics. To my surprise, the traffic overview showed a significant 62% increase over the past year. Consequently, I decided to renew my plan, availing the same services at a discounted monthly rate.

Thiz company iz good.

Thiz company iz good. My web designer did what I wanted. It took more than two weeks though. She fixed all problems and kept checking on me. Laura cared and helped me keep my project going. Her follow-up waz good!

The company was amazing!

The company was amazing! We collabed with Rebeca on our logo, and she was fantastic! She was super helpful and made all the adjustments just as we asked!

The company's communication was

The company's communication was good and they delivered on time. Natalia, who was my manager, helped a lot with my restaurant project.

Zoek Marketing displayed exceptional communication

Zoek Marketing displayed exceptional communication, promptly addressing my needs throughout our collaboration. Their attentive team showed a genuine commitment to understanding my requirements. Despite their undeniable marketing expertise, as a non-technical founder, I found their website building options somewhat limited. A more diverse and user-friendly range of site-building choices would have better catered to those with limited technical backgrounds, enhancing the overall experience. While their clear communication and dedication were commendable, a more inclusive platform would ensure broader accessibility for users with varied technical expertise. Zoek Marketing's commitment to communication sets a positive tone, with room for improvement in platform inclusivity.

I had a chat with a man named Bernardo

I had a chat with a man named Bernardo, and he was very nice and clear about the various package options. He was truthful and direct, which I liked. He grasped my needs and was quite flexible. I've been with Zoek since 2020 and am a satisfied customer who recommends their service to anyone seeking good quality!

I’m satisfied with my new website at this point.

I’m satisfied with my new website at this point. It isn’t published yet, as I’m waiting for Zoek to get back to me about my final approval. My website designer, Alejandra, was nice to work with and answered all my questions. I would consider working with Zoek and Alejandra in the future.

I needed assistance in setting up a simple

I needed assistance in setting up a simple website for my real estate business. I’m not familiar with building or managing websites, but they created the site exactly how I wanted and walked me through how to take care of it in the future.

I'm pretty content with the whole

I'm pretty content with the whole project. What's bothering me is that it's 2 days past done and they still haven't handed over the website to me. Maybe it's 'cause I'm not hosting it through them?

The process took many steps without urgency.

The process took many steps without urgency. My design is okay but not what I asked for. An extra problem with the domain I got wasn't told in advance for an unpleasant surprise later. The site's done as agreed but it wasn't good. Bigger isn't always better and I wish I chose a smaller developer who wasn't overwhelmed, didn't have a language barrier, and didn't mess up basic edits.

I was contacted by a representative to set up a Google listing, unaware that I already had one for years

I was contacted by a representative to set up a Google listing, unaware that I already had one for years. The representative failed to check for existing listings before reaching out to potential clients. After canceling my order, I received an email about my existing listings. The delayed follow-up was disappointing, and the lack of initial awareness of my current listing status raised questions about the efficiency of the process. While the intention to assist with Google listings is appreciated, a more proactive and timely approach to verifying current listings would significantly enhance the customer experience.

no follow up

Disappointed that after filling all the required paperwork, paying upfront and signing contract etc, there was so much initial communication and very responsive, but now absolutely nothing. I was only showed a single draft of the website which was conceptually on track but not exactly what I was looking for, and since that time there has been total silence despite sending detailed changes and multiple emails without even an acknowledgment e-mail if they are too busy to get to it for now. Now I'm just waiting for any communication from them.