Frenchie.shop

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I bought a harness for my French bulldog.

I bought a harness for my French bulldog. Even though I got the right size and it seemed to fit her well, it sat too low on her shoulders and made her uncomfortable. So, I contacted this great company to ask if I could return it and choose a better one. They told me I didn’t need to return it and gave me a credit to buy a more suitable harness. In today's world, this kind of customer service is hard to find. This company is amazing, and I’ve had nothing but great experiences with them. I buy many things from them, and their products are always of great quality. I highly recommend them.

I ordered a coat for my French Bulldog, and the delivery was impressively quick

I ordered a coat for my French Bulldog, and the delivery was impressively quick. When it arrived, I found it to be exactly as described. However, it turned out to be too small for my dog. When I contacted their customer service about a return, I was pleasantly surprised. They provided excellent service and offered to replace the coat with adjusted measurements, free of charge. This level of kindness and customer care has truly restored my faith in their brand.

I bought my first Frenchie backpack but it was too large.

I bought my first Frenchie backpack but it was too large. I contacted customer service to ask about an exchange. Ariel got back to me within a day and asked for my dog’s size. I sent her the details the following day, and she said she would send the right size backpack without me having to send the first one back. When I get the new backpack, I plan to write again to say if she kept her promise. Thanks a lot Ariel!

I purchased a hiking backpack for my French Bulldog but initially chose the wrong size

I purchased a hiking backpack for my French Bulldog but initially chose the wrong size. When I reached out to the company, they were incredibly accommodating. They offered to send me the next size up, which was a very generous gesture. Thanks to their flexibility, our little companion can now join us on hiking adventures. I'm immensely grateful to the Frenchie Shop for their excellent customer service.

I ordered the wrong size harness for my frenchie.

I ordered the wrong size harness for my frenchie. I filled out a contact form asking for help with a replacement. In less than 12 hours, I got a response. Sharif quickly got back to me and said they would send me a replacement for free, and I didn’t have to return the original one. That’s a level of customer service I wasn’t expecting at all. Thank you Frenchie Shop, you’ve earned a loyal customer.

I recently bought a size for my pet,

I recently bought a size for my pet, which turned out to be a misfit. However, the customer support team swiftly helped me out, ensuring a hassle-free solution. They quickly arranged for the right size to be delivered, saving me from the hassle of returns. Their service showcases a genuine friendliness and professionalism that stands out.

I ordered a jacket with a built

I ordered a jacket with a built-in harness for my pup, but it arrived too small, even though I followed the sizing chart. The Frenchie Shop promptly responded to my email, offering to replace it with a larger size at no extra cost. The jacket itself is of excellent quality. I'm eagerly awaiting the arrival of the new one!

I bought a jacket for my French Bulldog

I bought a jacket for my French Bulldog, but it turned out to be too small when it arrived. I contacted customer service (Ariel), and they helped me get a new size sent over. Ariel was very helpful during the process. I’ve ordered from this company before, and the items are always good qality.

I am really happy with this company.

I am really happy with this company. They helped me out with the sizing for my Frenchie dog and even sent me a new item to replace the one I originally got, which I really like. Everything I've received from them has been great. I emailed them and got a quick reply. Very good customer service!

Sizing Frenchies can be tricky because

Sizing Frenchies can be tricky because they are stocky little dogs. The XL size I picked looked right, but when it came, it was a bit too big. They’re sending me the smaller size. I believe this will work better. The jacket I got is high quality, well crafted. I’m eager to try the new one on.

Impressed by the outstanding sweater

Impressed by the outstanding sweater quality! The garment surpassed my expectations, offering a superior feel compared to many human sweaters. Although I initially miscalculated the size, the company's efficient and supportive approach in facilitating a swift size exchange was commendable.

I bought a jacket for my Frenchie, but it didn’t fit right.

I bought a jacket for my Frenchie, but it didn’t fit right. I messaged customer service and told them I wanted to return it and get a bigger size. They didn’t make me return the first jacket, and instead, they just sent me the bigger size. It fits perfect now. I'm so thanksfull!

I had a great experience with the Frenchie Shop!

I had a great experience with the Frenchie Shop! I got the wrong size (my fault), but they sent a replacement for free after quickly replying and helping me find the right one. So kind and polite! Plus, the designs are so cute!! I will surely be shopping here agian soon!

Really good customer service!

Really good customer service! When I had a problem with the size of my order, they resolved it at no cost. I’m very likely to recommend this place to all my Frenchie buddies. In a time when customer service is often lacking, Frenchie.Shop does it better! Thank you!

Ariel helped a lot with explaining the sizes and measurements.

Ariel helped a lot with explaining the sizes and measurements. The sizes match the measurements perfectly, so if you want a bit more room, it’s better to get a bigger size. She provided good customer service. I’ll for sure be getting more clothes for my son Milo.

Frenchie.shop is a solid choice for

Frenchie.shop is a solid choice for French bulldog attire and accessories. Whether it's clothing or wall art, this store has it all for Frenchie enthusiasts. Although my sweater was slightly undersized, the site promptly responded and is arranging a replacement.

I ordered the wrong size LightLatch No pull Frenchie Reflective

I ordered the wrong size LightLatch No pull Frenchie Reflective Harness and contacted them through email. Ariel got back to me fast and organized a free replacement. I was really happy with how quick she was to help and will for sure be buying from them again.

I got a harness that was too large.

I got a harness that was too large. Reached out to the seller, and they sent a smaller one for free. The service is decent, and the item appears to be of good quality. Shipping can be slow though, it might take over two weks.

The customer service was quite satisfactory.

The customer service was quite satisfactory. I encountered an issue with my dog bed's seam, and after sending a picture as requested, Ariel promptly assured a replacement would be dispatched. I'm content with the resolution.

I purchased a winter jacket and hat for my Frenchie

I purchased a winter jacket and hat for my Frenchie. I'm really pleased with my decision, and my frenchie looks adorable in her winter outfit. I’m sure she will be cozy warm on our cold winter strolls.

I purchased a few things and I’m quite happy with them.

I purchased a few things and I’m quite happy with them. Also, I had an issue with the size of a great jumpsuit. They quickly offered help to fix the problem with a solution and showed great kindness.

Ideal options for unique-sized

Ideal options for unique-sized French bulldog pups! The customer support is excellent. I purchased hats with ear covers and button sweaters—flawless! Ensure accurate pup measurements.

I've made a few orders from here, and it's always been on time

I've made a few orders from here, and it's always been on time. A couple of items didn’t fit my Frenchie, but the return process was quick and they were super helpful!

Awsome product, my little Bert looks

Awsome product, my little Bert looks very cute in his new jaket! Great customer service, Ariel replied to my email and questions really quick. Will surely shop again.

Quick customer support

Quick customer support Ariel really made sure to help with our sizing issue, showing that they care about our pups and the bond we have with the Frenchie shop!

Appreciative of the excellent service provided

Appreciative of the excellent service provided. The new harness for our Frenchie brings great satisfaction. Grateful for a positive experience with the company.

I am really happy with how good the backpack

I am really happy with how good the backpack is and how well the sunglasses fit. I will surely be putting more stuff from the Frenchie shop on my wish list.

Great service and quality

Great service and quality, received my package on time and i really like the design and quality of the new bucket hat for my dog.

Frenchie.shop offers a nice variety

Frenchie.shop offers a nice variety of clothing and accessories for French bulldogs! We got winter boots from them. It did take a while to arrive, but that was due to the Chinese New Year holiday. When the boots came, they were too big despite following the size guide closely. However, when we reached out to Frenchie.shop, they promptly sent us a smaller size without any additional charge! Thanks to their responsive customer service, our issue was resolved smoothly.

The product took some time to arrive

The product took some time to arrive, but it is really well crafted. Our Frenchie is paralyzed, so his weight is uneven, and the item ended up being too big. Customer service quickly offered to send a replacement, and I’ve already shared the details with them. If the replacement arrives and matches the quality of the first one, I’d give them 5.5 stars!!!