Driveway.com

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Richard delivered the SUV on time and

Richard delivered the SUV on time and provided a thorough explanation of its features. However, the overall purchase and finance process lacked seamless coordination. Expressing concerns about the car's history, Miguel at All American Chevrolet proved most knowledgeable. The SUV's delivery took longer than expected, and communication regarding a broken mirror during transit was unclear. Cheyenne, the concierge, was patient but lacked complete details. Dawn in finance was helpful, yet questions remain about temporary title and plates for Michigan. Despite uncertainties, the car arrived in excellent condition, and I'm pleased with it.

Driveway has not delivered

Driveway has not delivered on its promise for registration and plates. On Sept 13th, I received a message from Driveway stating that "the ETA for the plates is 4-5 weeks as of 9/12/2023." On Oct 20th, I was told that I "should be receiving your plates and registration by next week sometime!" On Nov 2, another message from Driveway mentioned that "the ETA provided was 4-5 weeks for plates and registration." My temporary tags are expiring on Nov 21st, and I can't renew them anymore (max 3 months). I've informed Driveway that I need the plates urgently, and they've had 3 months to handle this. Now they are not responding, and after Nov 21st, I'll have a car that I can't drive. Driveway promised to refund my temporary tag fees, but they have only refunded 1 out of 3. To qualify for the used electric car vehicle tax credit, the dealer must submit a form to the purchaser and the IRS at the time of the sale. I've asked Driveway multiple times to send me this information, but they still haven't. This amounts to $4,000, which is not a small sum.

Nice experience

So, I had this experience with Driveway recently and thought I'd share. We were hunting for a family car and Fransisco, our salesman, was just the best! Super patient and kind, especially with all our paperwork. We got approved for a Toyota Sienna quickly. The finance and paperwork part went smoothly too, though I can't recall everyone's names. Delivery was a bit tricky since Driveway uses another service, but it wasn't a big deal. We loved the van right away. But then, the passenger power door stopped working, and the shop quoted us $1800 to fix it. Then the van wouldn’t start, and we needed a new alternator costing $1000. I was upset and ready to return the van. Customer support, especially Dane, was amazing. He assured me they'd fix it. Driveway ended up covering all the repair costs! Despite the issues, we’re really happy and would recommend Driveway. They truly went above and beyond for us.

Selling my car on Driveway.com

Selling my car on Driveway.com was actually pretty awesome. Didn't expect it to be so simple. Getting a quote took like five minutes, just typed in my car’s info and uploaded some pics. After I accepted their offer, things moved quickly. Signing documents was super easy since it was all electronic—no printing or mailing stuff. They handled all the paperwork and sent everything I needed to sign online. The car pickup was a breeze too. Scheduled a time, and they came to my place, right on time. Payment was quick, got the money right after they took the car. Customer service was great too, always there when I had questions. Overall, a really smooth and stress-free experience. Would totally recommend Driveway.com for selling your car!

Great experience

Sold my 4-year-old car to Driveway recently, and it was a breeze! They offered me $2k more than the closest online competitor and $5k over what local dealerships offered for trade-in. All I had to do was upload some pictures to verify the condition. Antonia and Jeremy helped me through phone and email to get all documents sorted and schedule the pickup. Alicia came by today, took about 15 minutes to check the car, and everything was smooth. The original online offer was the exact amount I got. The staff were super friendly and helpful. Only hiccup was they couldn't verify my small credit union for direct deposit, but they brought a check. Great experience overall, would definitely do it again.

I tried out Driveway

I tried out Driveway for my latest car purchase after having used CarMax and Carvana before. I gotta say, Driveway really nailed it for me. The whole buying process was super smooth and my car arrived in about four weeks. They even reimbursed me for the late registration fees and inspection costs, which was a nice touch. The staff there, especially Lidia M., were fantastic. She went above and beyond to make sure I was happy with my new ride. If I ran a business, I’d try to hire her on the spot. The car did have a minor issue with the radiator fan after 60 days, but Lidia worked it out with the warranty department to get it fixed for free. Overall, I'm really pleased with my experience.

Let me tell you about

Let me tell you about my recent experience with selling a car. We considered the usual suspects like Carvana and CarMax, but their offers were always lower than expected, sometimes by a grand or two. We were about to give up when Driveway came into the picture. They offered us a fair price right from the start, no haggling needed, and the whole process was super smooth. Everything was handled online, from the paperwork to the payment. I was worried they might try to lower the price when picking up the car, but they didn’t. Payment was instant, straight into the bank account. If you're selling a car, Driveway is the way to go. They totally changed how I see the car-selling process.

I got this Nissan Frontier

So, I got this Nissan Frontier in tactical green, right? It's a beast of a 4x4 with dual exhausts. Bought it through Driveway, thinking it'd be a walk in the park. Spoiler: it wasn't. After hitting "buy," I imagined it parked outside my house, ready for weekend adventures. Instead, I faced a bunch of unexpected issues. Transport glitches, paperwork drama, and some annoying state laws slowed everything down. But Driveway's customer service was on it, saying "everything will be alright." They weren't wrong! Eventually, I was cruising around, kicking up dirt with my new ride, which I proudly named "Jennifer" in honor of She-Hulk. Big thanks to Driveway and Dane for making it happen!

Letting go of my beloved

Letting go of my beloved sports car was tough, especially because I had to stop driving due to health reasons. But this company made the whole process so smooth and treated me like a real person, not just a customer. Their offer was unbeatable, which convinced me to sell. Otherwise, that car was staying in the family. Funny story – my daughter-in-law had driven it before and left her number in the glove compartment. The new owner, a minister like my dad, found it and called her to reach me. His daughter wanted him to ditch his motorcycle, and he was so excited to get the car. It was heartwarming to hear from him. Great prices and amazing service all around.

I had a pretty decent

I had a pretty decent experience buying my car through Driveway. I found a deal that was noticeably cheaper than what Carvana or CarMax were offering for the same model, year, and mileage. That was a win for my wallet! However, I did notice they don’t give you all the details upfront. My car came with a crack in the windshield, which was a bit of a surprise since it wasn’t mentioned on the site. Despite that, I think the savings made up for it. If you’re thinking about buying, maybe look into a certified pre-owned option to be safe. Also, shoutout to Brandy—she was super helpful and made everything go smoothly. Overall, I’d recommend giving it a shot.

Great time

We had a great time working with Marco at Driveway. Honestly, his guidance made things so easy and stress-free for us. Marco was always there when we needed him, quickly returning calls and offering support. It felt like he genuinely cared about helping us find the right car. Driveway is lucky to have someone like Marco on board, especially these days when it's hard to find people who are both friendly and reliable. And I can't forget Matt, another great team member who was super helpful and friendly during the whole thing. Our experience with Driveway was top-notch, and we'd recommend them to anyone looking for a hassle-free car buying experience.

Ordered my car mid-December, and

Ordered my car mid-December, and it arrived just in time for Christmas. Such an awesome surprise. They mailed everything next day, and I got my temp tags the day it was delivered. The car itself is fantastic, couldn’t be happier with it. I was a bit nervous about delivery, thinking it might come on a tow truck, but nope, the delivery guy drove it over from the dealership. Shows it can handle long drives, right? Had to talk to a few different folks through the process, but they were all quick to respond and super helpful. Plates and registration came in January before the temp tags expired. Definitely considering using them again in the future.

Buying a car online for

Buying a car online for the first time was a bit nerve-wracking, but Driveway totally changed my mind! Their team was amazing—Devin and Corey really went out of their way to keep me updated and happy. I even ended up returning my first car, not because of any issues, but just because I found something that suited me better. The 7-day return policy was a lifesaver! The whole process was smooth, even with my credit union financing. Parker, Sarah, and Kim were super helpful too. In just two weeks, I drove away with a 2022 Acura TLX. Honestly, it was quicker and easier than I thought it would be. I’m definitely considering buying from them again!

You might find the whole process a lot easier than you'd expect!

I recently went through the car selling process, and I gotta say, Driveway made it surprisingly smooth. When I first started checking offers, Driveway topped the list with the best deal, beating all other dealerships and even my private selling attempts. The whole experience felt like a breeze thanks to their professional team. They really know their stuff and helped me at every step. It wasn’t just about the money, but the way they handled everything with such care and attention. If you're thinking about selling your vehicle, I’d definitely suggest giving Driveway a shot. You might find the whole process a lot easier than you'd expect!

Huge thanks

I gotta tell you about Marco at Driveway. We just wrapped up our second time working with him, and honestly, he's just awesome. Marco's got this patience and kindness that makes everything so smooth. It's like chatting with a friend who knows exactly what you need and gets things done without any hassle. Every question we threw at him, he answered with a smile, never making us feel rushed or silly. Marco's not just a salesperson; he's genuinely there to help, and it shows. If you're thinking about using Driveway, do it! We’re already telling all our friends. Huge thanks to Marco and the whole Driveway crew for making everything so easy.

Whole experience a breeze!

Ebony really made my first experience a breeze! I had a ton of questions, and she was super patient, answering every single one. She’s just so down to earth and honest, which made me feel comfortable right away. I was a bit nervous at first, but Ebony's professionalism was beyond what I expected. She guided me through everything, making sure I understood each step. It's rare to find someone who genuinely understands and takes the time to help out like she did. My journey was smooth and easy, all thanks to her amazing support. I honestly couldn't be more grateful. If you’re looking for someone who’ll treat you right, Ebony’s the one!

I walked into the dealership

I walked into the dealership with high hopes but things didn’t kick off smoothly. Thankfully, Deyvon and Angie B. stepped in like champs, turning the whole experience around. They were really on the ball, helping me out big time. They listened to what I wanted and guided me through the process, making sure I got the cars I was after. Their attentiveness and dedication were impressive, and I could feel they genuinely cared about getting things right for me. It's rare to find folks who go above and beyond like they did. Definitely appreciate their effort and support. Left the dealership feeling satisfied and grateful for their help.

I’m super grateful for his help

I gotta tell you about my time at the Driveway with Marco. This guy, Marco, really knows how to make you feel at ease. It's like he took me under his wing, guiding me through the whole car-buying thing without a hitch. He's patient, knows his stuff, and genuinely seems to care about getting you into the right ride. I walked in a bit nervous, but Marco's professionalism and friendly vibes made the whole experience way smoother than I expected. If you're in the market for a car, Marco’s the one who’ll treat you right and make sure you leave happy. I’m super grateful for his help, and honestly, he’s one of the best in the biz!

I've never been one to

I've never been one to leave reviews, but this experience was just too good not to share. I recently bought an AMG Mercedes through Driveway, and it was a breeze. Eduardo Castillo at Lithia Hyundai Fresno was a gem—super professional and friendly. We handled everything via text, and he even drove my new car all the way to Santa Cruz! Susan Hicks in finance also deserves a shout-out for making the payment process smooth with plenty of options. I waited a few months to make sure everything was as perfect as it seemed, and it totally was. This is hands down the best car buying experience I've ever had. Loving my new Mercedes!

Parker N was a lifesaver

Man, Parker N was a lifesaver! We bought this car right before the wildfires hit, and it probably would've been toast if we didn't get it when we did. Anyway, when the car arrived, there were some issues - even the delivery guy mentioned them. Parker N really stepped up to help us out and made sure the deal went through. We got the car fixed up by a local specialist, and it didn't cost an arm and a leg. Parker totally got our frustration and made sure we were reimbursed for the repairs. We're super happy with how everything turned out and will definitely tell our friends about Driveway when they're looking for a used car.

Selling my car to Driveway

Selling my car to Driveway was a breeze, honestly. From the start, everything was clear and straightforward, just like they promised. Ruben, who came to pick up the car, was incredibly polite and handled everything with professionalism. It felt like I was in good hands the whole time. It took about 20 days from when I accepted their initial offer to when I got the payment. The best part? The final payment matched what they originally offered, no surprises there. If you're thinking about selling your car and want a hassle-free experience, I’d definitely say go with Driveway. They make the whole thing easy and trustworthy.

Buying a car from Driveway

Buying a car from Driveway was quite the experience. I managed to save around $10,000, which was a huge deal for me. There were some bumps in the road, like not getting a temporary tag initially and receiving a car key without its cover. These were the dealership's mistakes, not Driveway's. What stood out to me was how quickly and helpfully the Driveway team responded. From my first call to the end, they were super friendly and got things sorted out. They sent my tag when I needed it and even delivered two new keys. If you're looking to save money and have a smoother car buying experience, I'd definitely check them out.

I wandered into the store,

I wandered into the store, not expecting much, but then I met Thad. This guy was just on another level with his customer service. He seemed to genuinely care and went out of his way to ensure everything was perfect. It's rare to find someone who's not just doing their job but actually invested in making your day better. Thad’s kindness and eagerness to help stood out, making the whole experience memorable. It felt like chatting with an old friend who just happens to know everything about what you need. Honestly, Thad’s one of those rare gems you don’t find often. Wishing him all the success because he truly deserves it!

Buying a car with Driveway

Buying a car with Driveway was quite the adventure. My son decided to surprise me with a new ride, and Dolores, along with her boss Miss Williams, made the whole process so smooth. They were incredibly kind and supportive, really going the extra mile to ensure we were thrilled with our purchase. From double-checking details to making sure everything was spot on, their attention to detail was something I hadn't experienced in previous car buys. It felt like they genuinely cared, making the whole thing feel special. Dolores and Miss Williams brought a lot of joy to my son and me, leaving my dad grinning from ear to ear.

When I was buying my

When I was buying my car, Amanda and Alden totally rocked it. The Driveway website can get a bit funky with all those financing options, but don’t stress. Just give them a call once you’ve picked your car and ask for Amanda or Alden. I traded in my old car, and the whole process was smooth, no pressure at all. They kept me in the loop with updates all the time. Plus, the pricing matched perfectly with what I was expecting for my down payment and monthly bills. Even chatted with their sales manager, who was super laid-back. Honestly, skip the dealership hassle, find your car, and just reach out to these two directly!

I was a bit skeptical

I was a bit skeptical at first about sending the title before getting paid. But honestly, the whole process turned out super smooth. The communication was great, and the reps were really friendly and straightforward. It was easy to work with them. Once the driver came to pick up the car, I got paid within just a few minutes. I used Bank of America for the payment, and everything went through quickly. They mentioned that if I had used a Credit Union, it might've taken a few days longer. Overall, the experience was seamless and hassle-free. Highly recommend if you’re looking for a quick and easy way to sell your car.

When I decided to get

When I decided to get a 2019 Toyota Sienna, I ended up going through Driveway, and Dominique was the person who helped me out. Honestly, he was super helpful from start to finish. He laid everything out in a way that made the whole buying thing way less stressful than I imagined. Dominique was quick to answer any questions I tossed his way and really went the extra mile to make sure everything was spot on. He was professional and friendly, which made the car-buying process a breeze. I can't thank him enough for making it all so easy and smooth. Highly recommend working with him if you're in the market for a car!

I had a great experience

I had a great experience with Driveway, thanks to Dominique. Before anything kicked off, he answered all my questions patiently. Once everything started rolling, Dominique kept me updated on every step. He made sure I was aware of what was happening and what to expect next. This level of communication really put me at ease. The whole process felt smooth and stress-free because of how well-informed I was. If you're looking for reliable and clear communication, Driveway's the way to go. Dominique’s efforts definitely deserve a shout-out. Highly recommend them for anyone wanting an easy and transparent experience.

Pretty cool!

So, there I was, kinda nervous about getting a car online, right? Found the one I wanted but had a bunch of questions swirling in my head. Then Kynzie rings me up and, I gotta say, she was awesome! She answered everything, no rush, no pressure. Even handed over her direct line, which was super cool. Everyone I spoke to was just super friendly and knew their stuff, which made things so much easier. The car showed up really fast and, wow, it was in perfect condition! Even had a full tank of gas, which was a sweet surprise. Honestly, with how smooth everything was, I’m totally gonna get my next car from Driveway.

I’d definitely recommend them

I got a van from Driveway and it was a pretty cool experience! The delivery guy managed my tricky driveway like a pro, which was kinda impressive. I bought the van and had it delivered in Texas, and honestly, the whole process was smooth. Everyone I talked to was super friendly and really helpful. They were quick to answer whenever I reached out, which made everything easier. It's not often you find such good service these days, but they nailed it. Felt like they actually cared about getting things right. If you’re thinking of buying from them, I’d definitely recommend it. Overall, a solid experience!