Deliverect.com Ocene - 9

Having employed Deliverect since October

Having employed Deliverect since October, our experience has shown increased transaction efficiency across our connected aggregators. The automated order acceptance minimizes hassle for our shop, allowing seamless handling of temporarily unavailable products. The sync feature with linked applications streamlines operations. While occasional challenges arise, the prompt responsiveness and proactive issue resolution from their customer service team have been consistent. No grievances with their support—it's reliable.

The technology's seamless integration

The technology's seamless integration with aggregators and POS, coupled with a smooth onboarding process, stands out. Ms. Leila's diligent task follow-ups are noteworthy. The team, especially Tej and Arvind, is commendable. However, the lack of support beyond regular hours and on weekends is a drawback. Despite this, Tej's exceptional commitment to resolving issues post-hours contributes to an overall positive experience with Deliverect.

I can't express how amazing Ahmed is!

I can't express how amazing Ahmed is! My business partner and I found him through recommendations from other YC founders. Ahmed has been a great partner, helping us immensely with the visa process. He really cares about his clients and understands our situation well. He and his team give good advice. Plus, he always responds fast to messages and is willing to talk about tough questions, even on weekends.

The assistance provided by Agent "Sama" was a refreshing experience

The assistance provided by Agent "Sama" was a refreshing experience. Their efficiency and professionalism set them apart. After numerous attempts to contact accounts or seek help via the web, the cooperation and support from Sama were particularly appreciated. A positive encounter that made a difference in resolving issues.

The company's customer service

The company's customer service is very helpfull and very patienced. They want to be sure you got what you want. Great job guys.

The technology seamlessly integrates

The technology seamlessly integrates Aggregators, Deliverect, and POS, offering effective solutions for challenges. Regular platform updates introduce valuable features, although client notifications are lacking. The team, particularly Aravind, Andy, Tej, and Maiada, demonstrates high intelligence. Leila's professionalism and diligent task follow-ups are noteworthy. However, the post-hours and weekend support, with delayed responses and a lack of high-level assistance, poses a significant frustration. Swift resolution of this issue would elevate the overall experience, potentially warranting a 5-star rating.

I wanna say thanks for ur amazing support

I wanna say thanks for ur amazing support as a Deliverect support agent (Javier). Your professionalism, quickness, and knowledge have been really awesome.

It was the finest customer service

It was the finest customer service i have had till now since i joined deliverect. thanks Alejandra

I have been dealing with this for more than a year

I have been dealing with this for more than a year, always needing to return and ask for help again because it just vanishes without anyone really assisting. Lately, I’ve sent many screenshots, but they keep focusing on things that are not even problems. One of the wors customer service teams.