Cvent.com Ocene - 10

comprehensive and user-friendly

comprehensive and user-friendly event management features, making it a one-stop solution for all your event needs. It covers attendee management, email marketing, venue selection, and more. The platform provides robust reporting and analytics, empowering data-driven decision-making. Cvent continually enhances its platform by introducing new features and updates to keep up with evolving event requirements. Users also praise their exceptional customer service, which offers valuable support and training.

Efficient and Simple to Use!

Efficient and Simple to Use! This system shines in user-friendliness. The Cvent crew helps managers excel with a user-friendly program and training options. It's the ideal all-in-one solution for regular event planning needs and swiftly generates high-quality registration forms, websites, and marketing content. I've relied on Cvent for more than a decade and can’t praise it enough!

Cvent has significantly simplified

Cvent has significantly simplified the event planning process. It provides attendees with access to all event details, and the ability to customize and brand everything according to your preferences. The customer service team is highly responsive and always ready to assist.

Cvent offers tools for every aspect of events

Cvent offers tools for every aspect of events, from start to finish. I use it daily and feel comfortable with it. The features seamlessly integrate, making it easy to adapt to new ones. Their support team is attentive and responsive to customer needs.

The company's event tool is easy to use

The company's event tool is easy to use, has many helpful features, and comes with a great learning/training program.

We've been using Cvent since 2013.

We've been using Cvent since 2013. It's been really helpful for managing events. The support team is great and it's pretty simple to set up events now. We also link Cvent to Salesforce to transfer registration info for Tableau reports. Cvent keeps enhancing its product, which is good.

A standout feature of this

A standout feature of this service is the event website builder. It's incredibly user-friendly and doesn't require any coding skills. This alone can save you a lot of time and effort when creating professional, customizable event websites.

I was contacted via LinkedIn DM for a demo call to show

I was contacted via LinkedIn DM for a demo call to show their events software, which seemed like a great fit for my work. I was curious and interested. The initial call didn’t provide much information. It felt like I had to prove I was worth their time. They wanted to know all about me and my company, but didn’t share much in return. I was promised an Amazon voucher for attending the call, but only after speaking to the director. This was in mid-December. Since then, the director has rescheduled the call five times. Whenever I asked about the delays, the director mentioned 'family emergencies.' After reading other reviews, it looks like the director is always in an emergency and never answers a call!! Seems like a data mining scheme. AVOID.

CVENT isn't too user friendly and takes a lot of time.

CVENT isn't too user friendly and takes a lot of time. The initial sales packages were confusing and needed lots of discussion. The outcome is okay but you'll need to invest tons of time. The sales pitch makes it seem like you'll have all the help you need, but this isn't always true. While they schedule meetings and you can make lists of issues, the whole application is complex and needs many meetings, video tutorials, and trial and error. If you're paying Cvent to do the project for you, then it's a good end result. Otherwise, expect to spend 80+ hours setting it up and fixing all the glitches.

The seller's comment during the meeting

The seller's comment during the meeting, "We'll see if we cooperate," was ridiculous. We’re the ones trying to buy a service, not the other way around. It feels like something isn’t right here. They don't give a straight price but talk about different licenses costing this or that. They pile on extra licenses, and in the end, you end up paying way more than expected. There's no simple breakdown of what you’re actually getting.