Boatspecialists.com Ocene - 31

I was browsing online for

I was browsing online for a motor and found a great deal, but then it ended up being out of stock. I reached out to Boat Specialists, hoping to sort things out. They were super helpful and didn’t back down from the deal. They got in touch with the distributor to make sure I got my order. Once the motor reached them, it was shipped out in no time and arrived faster than I expected. The team at Boat Specialists was not just quick but also really friendly throughout the whole process. I'm definitely going back for future purchases and would totally recommend them to anyone looking for a hassle-free buying experience.

They're the real deal

I was looking for some rubber handles for my Achilles dinghy and found this company. Let me tell you, dealing with their team was a breeze. I accidentally placed a duplicate order—oops! But their customer support reached out almost immediately, noticed the mistake, and fixed it without me having to lift a finger. They sorted it all out, no fuss at all. The handles arrived right on time, exactly what I needed. It's not every day you find a company that cares this much about their customers, and I'm genuinely impressed. If you need anything for your dinghy, don’t hesitate to check them out. They're the real deal.

I was a little worried about getting a good boat deal from Boat Specialists

I was a little worried about getting a good boat deal from Boat Specialists, being 3100 miles away... But, Kyle made everything simple by handling all the paperwork and setting up my trailer purchase, hiring drivers for transport, etc. and delivering the boat to me in perfect shape, quickly. I can’t say enough good things about buying a boat from Boat Specialists. Their main goal was my satisfaction, and they did everything they could to make it happen. Yes, you can benefit from their great prices (they show real numbers and stick to them) even when you’re on the other side of the country!

I was looking for a

I was looking for a boat and found one I liked, but it wasn't in stock. The team reached out to let me know right away and assured me it would be available in about a week. To my surprise, it arrived even earlier than expected. The service was really impressive, and they kept me informed throughout the whole process. It’s rare to find such attentive and proactive customer service these days. They definitely went above and beyond to make sure I was happy. I’d totally recommend them to anyone looking for a boat or just good service in general.

Jenny Russel was my sales person

Jenny Russel was my sales person. I started shopping online because I live 100 miles away and Jenny is the online sales rep. She really spent the time I needed and got me the deal that worked best for me. I originaly wanted an 8’ inflatable rib and a 9.9hp motor. Because I attended the boat show, Jenny was able to get me a deal on a 12’ AB boat, 20hp Yamaha and a new Galvanized trailer package for a price that I could afford. I highly recommend checking out Boat Specialists if in the market for an inflatable boat setup.

I picked up an

I picked up an Achilles dinghy, and let me tell you, it was a pretty smooth ride from start to finish. The price? Totally reasonable, no complaints there. Shipping was a breeze too, got here quicker than I expected. The real cherry on top was the tech support. I had a few questions, and they were super helpful, really knew their stuff. Overall, I'd say it was a great experience. Definitely recommending them to my boating buddies.

I needed a specific outboard

I needed a specific outboard for my sailboat, and Boat Specialists got back to me super quickly. They really knew their stuff and patiently answered all my questions through several emails. When I finally decided to buy, they made the whole process smooth as butter and shipped the motor really fast. Totally recommend Boat Specialists for anyone looking for boat stuff.

So, we decided to get

So, we decided to get back into boating and ended up at Boat Specialists. Jenny from sales was amazing, really knew her stuff. James and Matt in the shop? Super helpful. We got an inflatable boat and an engine from them. They handled everything, even put it all together for us. Honestly, it was a fantastic experience, couldn't have asked for a better team.

I purchased a Highfield Rib and a 9.9 Merc.

I purchased a Highfield Rib and a 9.9 Merc. The prices were good and the service was very good. I got my boat from Ventura, where I observed their setup and met the team. They have a large, well-equipped showroom and a parts store. The staff is friendly, helpful, and skilled. If you need an outboard or an inflatable, I suggest you contact them first.

The person I had a chat with

The person I had a chat with really listened to my needs and gave great recommendations on the right products for the job. After placing my order, the parts and materials arrived, and they were an exact match for what I required. Once I installed them, they performed flawlessly, solving my problem!

Had such a cool experience

Had such a cool experience with you guys! The staff was super friendly and even helped me pick up my outboard early in the morning, which was a lifesaver. And the stuff you carry? Totally rad. This is my second outboard from you, and I'm sure it won't be the last. Can't wait to shop with you again!

Bought the LSI-310 at a really good price.

Bought the LSI-310 at a really good price. I looked into this for a while, and Boat Specialists had the lowest offer. The price with shipping was very fair. The sale process was fast and smooth. They checked back to make sure everything was fine. Glad to see companies like this are still around.

I was already familiar with

I was already familiar with the product, so I knew what to expect in terms of quality. However, what really pleased me was the speed of delivery. I had ordered a backup patch glue, and it arrived promptly, even before I left for my trip. That level of efficiency was a pleasant surprise!

I talked to several of your staff members

I talked to several of your staff members, and each was friendly and supportive. Ms. Jenny did more than expected to ensure everything was spot on. I'm also grateful for the discount you provide to veterans. I hope your company keeps thriving and enjoys continued success. Many thanks.

I didn't get an email saying my

I didn't get an email saying my order shipped. I emailed them and someone actually called me with an update. That was great. The package came with instructions on how to use the glue, unlike another company where I had to search online for them. I'm quite impressed.

I popped in to grab a basic dingy and

I popped in to grab a basic dingy and cart it off atop my Camry. Surprisingly, got treated like I snagged a fancy Ranger Tug. Eric and crew felt like pals by the time I split. Rarely seen service.

Customer support was really good.

Customer support was really good. They replied to my questions fast and helped to get things going quikly. The way they handled everything made it easy to move forward without any delay.

Simple ordering system.

Simple ordering system. Good price. Great packaging. Quick delivery. The dinghy we got arrived in perfect shape. It seems sturdy, and we’re hopeful it will last for many trips.

The sticky stuff worked great!

The sticky stuff worked great! The fin is solid on my kayak now and it really helps steer straight. Shoutout to the phone helper who told me not to mix it all together at once.

Thye were really good

Thye were really good at getting my package to me on time. When it got stolen from my porch, they sent me another one without any hassle. I will shop with them again for sure.

Clear description of the Zodiac dinghy on their site.

Clear description of the Zodiac dinghy on their site. The staff helped me well when ordering. Fast shipping and they sent the bill-of-sale right after.

Great help from customer service!

Great help from customer service! Jennifer stayed in touch and did more than needed to make sure my motor was shiped! Nice work Jennifer!!

Ordered on website. Quite simple.

Ordered on website. Quite simple. Shipping was a bit slow, but was during holidays. Smooth transaction. Decent communication.

You had a rare part available, priced fair.

You had a rare part available, priced fair. You answered quickly to my shipping question, and I received my part in no time.

They’re awesome...they even gave me a cap

They’re awesome...they even gave me a cap...excellent service...good comms...nice product...PLEASED...PLEASED...PLEASED

Highly recomnend them.

Highly recomnend them. Honest and very helpful. Knew the products and go out of the way to make your experience.

The fresh zodiac and motor came

The fresh zodiac and motor came on time in great shape, like usual, really love doing business with ya.

Simple to buy, fast shipping!

Simple to buy, fast shipping! Motor works really well! I couln't try it right away, but all is great.

Great service, quick and easy delivery.

Great service, quick and easy delivery. The motor arrived in perfect condition and fired up on the first pull.

So, here’s what happened. I

So, here’s what happened. I accidentally put in the wrong address for my order. Realizing it, I quickly reached out to their support team—both by email and phone. The person I spoke with promised me it would be sorted out and not sent to the wrong place. I even offered to cancel and reorder if needed, just to make sure. But despite all that, it still ended up at the wrong address. It was frustrating, considering I took steps to fix my mistake immediately. I get that I messed up initially, but they assured me it was handled, and it clearly wasn’t. It feels like a serious breakdown in their system or communication.