Blindsgalore.com Ocene - 8

The product exceeded our expectations

The product exceeded our expectations, delivering more than we could have hoped for. The only hiccup we encountered was the absence of instructions, but with a bit of trial and error, we managed to navigate through it successfully. The packaging was top-notch – despite a minor box damage on one corner, everything inside remained in pristine condition. Without a doubt, I'll be a repeat customer; I still have four more windows to address, and I wouldn't trust any other company for the job.

I was unsure about

I was unsure about ordering blinds for a peculiarly sized sliding door. I had doubts about getting the measurements right. Thankfully, the customer service at blindsgalore provided helpful tips and confirmed the measurements, which eased my worries. The installation instructions weren't fantastic, but they were easy enough to follow. The blinds look fantastic and fit perfectly. I'm pleased with our purchase and would recommend this company without hesitation.

Got my first box with some small dents.

Got my first box with some small dents. They sent a new one real quick, and that one was in good shape. I’ll definetly buy from them again and tell my friends and family too.

Simple steps to place an order, delivery was quick.

Simple steps to place an order, delivery was quick. This is the third time I've bought from Blindsgalore and I've never had a problem. Thanks!

Navigating the website is a breeze, and

Navigating the website is a breeze, and I really value the convenience of having my order history readily available for reference. Being able to match colors and styles with past purchases is a game-changer. The blinds are typically a cinch to self-install, which is a major plus. What sets this company apart is the hassle-free process of getting samples mailed to you for color verification under natural lighting. I'm genuinely impressed and consider myself a big fan!

Each blind was a bit off in length (one a bit shorter and one a bit longer)

Each blind was a bit off in length (one a bit shorter and one a bit longer) from what I ordered, but it's barely visible once installed. They look great and showed up right on schedule. One of the blinds lost a bar that holds the material around the pull-down cord. I’ll try to fix it back on, but it’s staying in place without it.

The blinds we got showed up fast

The blinds we got showed up fast and were just what we needed. Only issue was a big crack on one of the mounting pieces, but it's not a big deal since you can't see it from inside. Still, a bit bummed about it. Overall, the blinds are good quality and easy to put up.

Missing a blind in the shipment was

Missing a blind in the shipment was a significant setback for us, especially considering our impending move. I reached out to the customer service representative, expressing the urgency of the situation and the need for a quick resolution. While the representative was helpful in initiating the process of sending out a new blind, there was a complete lack of communication regarding the time crunch we were facing. The frustration reached a point where we had to resort to shipping the blind to a friend, who graciously handled the situation on our behalf. It was disheartening not to receive any response addressing the urgency we had conveyed. This particular incident marred an otherwise positive history of experiences with Blindsgalore. In the end, the issue was only resolved upon physically receiving the blind, adding unnecessary stress to an already hectic situation. While Blindsgalore has been reliable in the past, this particular episode left us wishing for better communication and a more efficient resolution process.