Berl's.com Ocene - 8

Just had an interaction with

Just had an interaction with the company while placing my order, and I must say the representative I spoke to was fantastic. They exhibited a high level of politeness, respect, and knowledge, making the ordering process smooth. However, there's a slight hiccup as I was assured of receiving an order confirmation right after the call. Surprisingly, I got an email asking for this survey instead, and my order confirmation was nowhere to be found. Since the transaction was on my company credit card, having that confirmation is crucial for my records. Now, I find myself having to dig around to locate it, which is a bit inconvenient. Overall, a positive experience tainted by a missing order confirmation.

I browsed online and spotted the Dyson I wanted.

I browsed online and spotted the Dyson I wanted. Placed an order and got the back plate along with it. Shopping was smooth. Thanks.

I must say, navigating through

I must say, navigating through your website was an absolute breeze, making our shopping experience efficient and enjoyable. Your platform's user-friendly design allowed us to easily find what we needed and swiftly complete our purchase. Moreover, we were delighted to discover that your prices stood out as the most budget-friendly among the options we explored. This combination of seamless website navigation and competitive pricing truly made our shopping endeavor a pleasant and cost-effective one.

GREAT Customer Service

My boss sent me link to a product to order on berls.com He asked that I choose express shipping. Very soon after I placed my order, I was contacted to let me know that I could save money and time sending the order ground service due to the close proximity of the delivery location. They didn't have to do that. During a time when so many things are automated, it was a pleasant surprise to receive this level of customer service.

Good prices and replyed to questions quick.

Good prices and replyed to questions quick. Would be nice to see better item comparisons. Some products look the same, just diffrent material or finish—are there good and bad sides to each type? It would help if that info was in the descriptions. Still 5 stars!

This company came through

This company came through for us with the exact product we required. The process of placing our order was efficient, and they wasted no time in swiftly shipping it out. Much appreciated!

I sent some questions by email to Peter

I sent some questions by email to Peter, who replied fast and knew a lot. He managed to provide us with exactly what we neded!

We gоt a mоtor thаt wаs brоken in thе bоx.

We gоt a mоtor thаt wаs brоken in thе bоx. Thеy wеrе аblе tо оvеrnight tо mе tо gеt my jоb dоne. Supеr hеlpful in evеryway.