ArclerDesk.com Ocene - 10

The tech support provided by Arcler

The tech support provided by Arcler Desk is commendable. Their expertise in securing our network has been a valuable asset for our overall network security. The instructions provided are straightforward and user-friendly, ensuring that our computers will remain secure in the foreseeable future.

I had some issues

I had some issues with someone compromising my devices, and the customer service representatives were all very helpful. They promptly resolved the situation and ensured that I was taken care of.

This company has been really

This company has been really helpful, especially Nick. I'll definitely tell my friends and family about them because they're always there when you need them, even outside regular hours. Cheers!

These people have been really helpful every time

These people have been really helpful every time. @ Nick. I will definitely suggest to my friends and family as you’ve always assisted, even outside your working hours. Cheers.

THE tech CHARLIE BROWN was very kind and took time

THE tech CHARLIE BROWN was very kind and took time to answer my questions i value your companys honesty Thank you very much for fixing my issue!

I appreciate Mark Smith and Charles Brown

I appreciate Mark Smith and Charles Brown for assisting me with my confuser problems. They were professional and easy to understand.

Had a great time with the service

Had a great time with the service. The team is skilled and trustworthy. I'll suggest it to friends and relatives. Thanks a lot!

Big thanks to Mark Smith and Charles Brown

Big thanks to Mark Smith and Charles Brown for sorting out my confuser problems. They were polite and explaind things well.

Had a really good experience.

Had a really good experience. The team knows their stuff and is dependable. Will suggest to family and friends. Thanks!

On Nov 9 , 2023

On Nov 9 , 2023, I was contacted by "Arcler Desk" via phone, and they claimed they were closing down. They informed me that I had an unused credit balance from a service I had availed of on Oct, 9 2022, for $700, which was meant to solve a website issue. They offered to return a portion of the credit to me. To cut a long story short, they scammed a significant amount of money from my bank account because they had access to detailed information and were able to remotely access my account without my authorization. Essentially, Arcler gained access to my bank account, transferred money from a credit card that I hadn't used for two years, and had a line of credit. They then claimed that they made a mistake with the refund and insisted that I owed them the difference. I reported the incident to the police, the FCC, and the FBI, but I have doubts about recovering my losses. I never received any warning from my bank, and it was a clever scam. I attempted to contact Arcler regarding this matter, but I never received a response. It appears that this could have been an inside job or that someone with access to customer data was involved. Please exercise caution, as the individuals I interacted with had pronounced foreign accents, and this was consistent between my interactions with Arcler in 2022 and 2023. Local police mentioned that it's common for US companies with foreign agents to engage in such scams, as the US may not have jurisdiction in such cases.