AquaScience.net

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I had a crucial point and my jet pump

I had a crucial point and my jet pump was on its final stretch. After contacting Aqua Science, their technician provided impressive expertise and friendliness while discussing a replacement Goulds pump. The website's prices, accessible to all, were a pleasant surprise. I ordered the pump and necessary components, receiving them the very next day. Aqua Science's swift service and quality support exceeded my expectations. I wholeheartedly recommend them for any plumbing project. Exceptional work!

I had a good phone conversation with Aqua Science

I had a good phone conversation with Aqua Science, and the pressure tank arrived a few days after they said it would. My only issue was a small chip on the plastic connector piece, but since it was outside the O-Ring seal, it didn't affect how it worked, so I chose not to return it. The product might need better packing to prevent it from moving around, though I hate to suggest using more styrofoam. The chipped plastic is the only thing keeping me from giving 5 stars.

Aqua Science surpassed

Aqua Science surpassed my expectations when I inquired about a well tank and control setup. Their expertise was evident as they not only understood my requirements but also suggested a more efficient and safer plumbing solution. The staff was exceptionally knowledgeable, patient, and reassuring throughout the ordering process. The same-day shipment ensured I received all the well-packaged parts promptly.

The website was simple to navigate.

The website was simple to navigate. The customer support was quick to respond and knew a lot about the product. Shipping was free and quick. The tank showed up ahead of schedule and in perfect condition. They even brought it to a spot 200 feet away from where the truck could park, under cover. I just wish they offered more products. For what they have, they're the best.

Ordering was easy and fast.

Ordering was easy and fast. I placed my order on Friday night and it got here by Wednesday around lunch. They also handled things with the freight service fine. The cost was the lowest I saw, and that was *befor* free shipping too.

Found the pump I wanted

Found the pump I wanted and think the price was fair. But the website moving so slow. Would've bought more stuff, but it's too hard to find parts. Chose this business 'cause I bought from y'all before and liked the product. Also, this was one of the cheaper prices for the pump.

Regrettably, my valve order came

Regrettably, my valve order came incomplete, lacking essential connection adapters. Despite a delayed response from the company, they eventually addressed the issue, dispatching the missing parts. Unfortunately, the tardiness forced me to purchase adapters elsewhere, incurring an additional cost of $40. While the representative acted promptly upon response, the overall experience left me out of pocket and with surplus connectors. A mixed bag of delayed resolution and unexpected expenses.

Was kinda nice to deal with!

Was kinda nice to deal with! Had a problem with my order (didn't put my address right), but after a call, they fixed it, sent tracking the next day, and my stuff arrived quick! When I set it up, I had some questions and called again. Same good experience. Everyone I talked to was really nice and helpful! (Which isn't always the case with other businesses). Think you should try Aqua Science, and I'll probably go back for more stuff!