AlpineHomeAir.com Ocene - 8

This mini-split from Alpine Home Air

This mini-split from Alpine Home Air stands out for its straightforward DIY installation and reliable performance. Having tried other leading brands, I found the price point here to be unbeatable. Alpine Home Air delivers not only on affordability but also on careful packaging and swift delivery. The attention to detail in protecting the unit, especially the delicate radiator fins, was evident—no dings or damages. I plan to return for future purchases and confidently recommend their products.

My interaction with Alpine Air was positive

My interaction with Alpine Air was positive despite shipping challenges beyond their control. The representative, who contacted me, demonstrated genuine effort in resolving the delayed heater delivery. She actively assisted in investigating the shipment discrepancies and addressing the shipper's failure to adhere to delivery instructions. While the delivery hiccup wasn't Alpine's fault, their customer support displayed a commendable commitment to problem-solving.

It arrived promptly and in excellent condition

We ordered this product, and it arrived promptly and in excellent condition. The installation was straightforward, and any questions I had were quickly addressed by the customer service team. They were prompt, knowledgeable, and more than willing to assist, even with queries that could have been answered by closer reading of the instructions. Overall, a positive experience with responsive customer support and a user-friendly installation process.

My installer knew the product well, so it was

My installer knew the product well, so it was an easy decision on which one to choose. The product arrived within a week of placing the order. It was delivered straight to my garage. My installer got in touch, and it was fully installed in just 2 days. It works well, quietly, and heats up nicely. We're looking forward to the A/C once the hot weather hits. My wife and I are really happy with it. I'd recommend it to anyone in my circle.

Everything from support, shipping, wrapping

Everything from support, shipping, wrapping, and items is on the money! You can’t miss with this product or business. I’ve been really satisfied with each detail! I bought 4 - 9,000 btu’s and 2 - 12,000 btu’s for a genuine 3,200 sq ft barndo build. If I had to say the best buying experience I’ve had with a new product from a new company, this is it hands down 1,000%.

Came on time, no brocken parts.

Came on time, no brocken parts. Install was simple, just took out old Coleman furnace, fixing it would have cost more than getting a new one! Wires were long enough, so just hooked them up and started it. Needed to lower fan speed from factory setting since we only have 5 vents in our single wide. Air comes out just under 120°, feels good to have warmth again!

My experience with Alpine went well

My experience with Alpine went well, it was easy and quick. The agent asked what I needed, wanted a pic, and suggested the right thing. Paying and getting it shipped were simple and on time too.

They was pretty helpful on the phone

They was pretty helpful on the phone with pickin' the right unit. They guided me to their brand to save a few bucks and it seems real good quality. I ordered the package unit and it showed up in 2 days! I hope I don't need parts for a long time but I'm confident if there is a problem that I wont wait long at all for any parts I need.