Headway.co

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I've been using Headway for

I've been using Headway for my private practice, and it's seriously made my life easier. Billing and insurance claims used to be such a headache, but now it's pretty smooth. The platform is super user-friendly, and I barely have any issues with rejected payments anymore. I can track everything easily—payments, claim statuses, all of it. I know exactly when I'll get reimbursed, which helps me plan better. Overall, it's helped me focus more on my clients instead of drowning in paperwork. Headway has definitely streamlined my billing process and made things run more smoothly. If you’re looking for less stress in managing your practice, give it a try!

Using Headway has really improved

Using Headway has really improved how I manage my work. The assessment tools are super useful for keeping an eye on how my clients are doing. They also offer a bunch of continuing education classes and trainings, which is great for staying updated. Plus, the support team is always there when I need help. Getting credentialed with major insurance companies was a breeze with them, and they keep me informed about the insurance payouts for each CPT code. Client account updates come through email quickly, and payouts are always on time. Headway's been a game-changer for my practice, and I think it could be for yours too.

Working with this company has

Working with this company has been a game-changer for me. They take care of all the billing and insurance stuff, which leaves me free to concentrate on my clients. No more getting bogged down in paperwork. The team is super professional and really efficient. I feel so relieved knowing they have my back with all the admin tasks. It makes such a big difference to my day-to-day work. I can actually focus on what I love doing, instead of stressing about all the behind-the-scenes details. These guys make everything so smooth and hassle-free.

I had a telehealth session

I had a telehealth session and it went surprisingly smooth. We kicked things off right on time, and after a quick rundown of some basic info, we jumped straight into it. The technology made the whole process super easy, almost like we were in the same room. I was impressed by how accessible it all was, no tech issues or anything. The convenience of being able to get quality service without leaving home really stood out to me. It was a great experience, definitely changed how I view telehealth.

Headway's support is something else.

Headway's support is something else. They've been such a big help with getting my clients onboard and making sure all the paperwork is done right. It's great not having to worry about missing something important. The training they provide has also been a game changer for me. It's so much easier to understand everything when you have that kind of help. Honestly, I feel more confident in my work now. If you need support and solid back-office help, Headway is the way to go.

Getting credentialed was a breeze!

Getting credentialed was a breeze! The forms were straightforward and easy to fill out. Once I got started, everything just flowed smoothly. The process notes? Super simple to follow and finish up. I didn't feel lost or overwhelmed at any point. It was all very user-friendly, and I appreciated that a lot. Honestly, it was a much smoother experience than I expected. If you're thinking of going through this, don't stress it—it's really not that complicated.

I tried out this platform

I tried out this platform, and it's pretty user-friendly. It didn't take long to get the hang of it. One thing that could make it even better is if they included the Wiley treatment plan. That would be a huge plus. Also, having built-in virtual sessions would be awesome. Right now, you have to rely on other platforms like Google Meet or Zoom, which can be a hassle sometimes. Overall, it's a solid experience, but those additions would really elevate it.

Man, using Headway has been

Man, using Headway has been a game-changer for me as a therapist. I had a question and got a quick response with a solid solution, which is rare these days. Payments are always on time, no stress there. What really stands out is how they keep trying to make things better for us healthcare folks. Feels like they genuinely care about our needs, not just ticking boxes. Makes my job a lot smoother knowing I’ve got that kind of support.

I had a smooth experience

I had a smooth experience with Headways. Their reps responded quickly and the payments were prompt. I always know when to expect funds in my bank account, which makes budgeting a breeze. Navigating their portal is super easy too! Everything is clear and straightforward, so I never have to guess where to find what I need. It's just nice to have a service that’s reliable and hassle-free.

This place is great!

This place is great! Ms. Crossley will listen to me babble for an hour and it's only $20! I couldn't pay anyone else in the world to do that for $20. I'd have to pay thousands for anyone else, plus they'd probably tell me to quite after the first ten minutes.

Working with Headway has been a real pleasure.

Working with Headway has been a real pleasure. Therapy can be hard to find, and I think Headway has made it easier for many clients who struggle with the costs. I've been working with them for over two years, and it's been a positive experience all the way!

They offerreally good prices

They offerreally good prices for therapists. They're good at talking to us and making sure we're happy with their service. They treat us fairly. I suggest therapists check them out for handling billing.

Being a small private practice

Being a small private practice owner, not having to stress about handling claims myself is a wonderful relief. Headway makes billing hassle-free, and the platform is really easy to use.

The system was quite simple to understand.

The system was quite simple to understand. No major training was needed to get started. Sadly, there are so many therapists in Florida that I rarely receive referrals from Headwey.

The program's insightful guidance on leveraging different platforms

The program's insightful guidance on leveraging different platforms to establish and grow a practice was exceptionally informative, offering valuable insights into the process.

Managing insurance and billing through this

Managing insurance and billing through this platform has really simplified things for me. Handling it solo for other companies makes me truly value Headway's help.

I find the EHR to be quite easy to use.

I find the EHR to be quite easy to use. Referrals are coming in more regularly now, and it makes me feel hopeful about where my practice is headed!

Headway is my favorite plattform

Headway is my favorite plattform. It’s practical and has good rates. The only down side is how long it takes to verify insurance.

JJ and the Hedway team have been great

JJ and the Hedway team have been great in helping me learn the ropes of Hedway and start to build my caseload more!

Headway has been good to work with

Headway has been good to work with. It's made billing an easy prosses and I have seen an increase in income.

The simplicity of the service

The simplicity of the service makes it a good choice. I no longer have to pay bills to make sure I get paid.

Headway really impressed me with

Headway really impressed me with how well they handled setting up new clients, billing, and their rates.

I've been using Headway for

I've been using Headway for a few months now and brought some clients over who used to pay out of pocket or were out-of-network. They are super happy to be paying less per session now that I can take their insurance through Headway. A lot of the insurance plans Headway works with actually pay pretty well, like $100 or more per session. I do like the Headway platform, especially the outcome measures it offers to both clinicians and clients. However, I think it's kind of unfair for therapists to be paid less than $100 per session. Headway definitely makes insurance credentialing a lot easier, but they could work on increasing rates for some of the insurance plans.

Using Headway has been a

Using Headway has been a game-changer for my practice. The support for compliant documentation is a massive help, making everything run smoother. However, I do find it frustrating that some CPT codes, like E/M codes, aren't usable outside regular hours and holidays. It means missing out on some income, which isn't ideal. But, on the bright side, not having to handle the admin tasks is a big relief. Balancing the pros and cons, the ease of documentation and reduced admin workload makes it worth it. Overall, it has simplified many aspects of my practice, even if it's not perfect.

I just love how quickly

I just love how quickly I get paid here, no more waiting around for insurance claims to process. The pay is also way better compared to other places I’ve tried. Their forms, policies, and trainings are super clear and to the point, which makes everything so much easier. Whenever there's any dealings with the insurance companies, they communicate really fast, keeping me in the loop. Overall, it's been a great experience working with them, everything just runs so smoothly. Highly recommend giving them a try if you're tired of the usual hassle.

I’ve been using Headway for

I’ve been using Headway for a while now, and honestly, it’s been pretty great. Their billing system is super efficient and has made my life so much easier. But, there’s this one thing that keeps bugging me. Whenever I’ve got a question or need some help, I have to wait for email replies. It's kinda frustrating sometimes. I wish they had a quicker way to talk to someone, like a phone line or something. That would make things perfect. Overall, though, they’re solid and I’m happy with them. Just need that one little tweak to be perfect!

The on-boarding process has been

The on-boarding process has been super helpful, really glad for that support. But there’s been some mix-ups with emails about insurance coverage. Got a couple emails saying clients weren’t covered anymore, but turns out they actually were. Had to clear that up a few times recently. It’s a bit frustrating dealing with these errors, especially when it’s something important like insurance. Overall, the help has been great, just wish the communication was a bit more accurate.

Headway has really helped my business

Headway has really helped my business grow by expanding my clientele and increasing my weekly bookings. Their help with paperwork and billing lets me concentrate on my clients. I like their support team and how fast they reply when I need help. The only problem I've faced is sometimes an insurance plan isn't accepted or there's a mix-up with copay, but the support team tries their best to help in these situations.

Headway really makes getting credentials with insurance boards simple

Headway really makes getting credentials with insurance boards simple, which is super helpful for my private practice. Unlike before, I don't have to wait forever to get paid. Though, it would be better if they could negotiate better payment amounts with insurance boards. It's a shame some insurances don't pay enough for certain services. Hopefully, Headway will push for change, given the shortage of therapists.

The platform is generally satisfactory

The platform is generally satisfactory, with swift credentialing and reasonable rates. However, a notable drawback is the absence of access to clients' demographic details. Specializing in women's services, managing appointments with men has posed challenges. The process of redirecting them to a more suitable provider could have been smoother if demographic information was accessible before consultations.